Morgan Townsend Email & Phone Number

San Diego, Ca, Us

• Source for difficult-to-fill roles in Healthcare Information Technology market (HIT). • Schedule and conduct initial phone screenings with Healthcare IT candidates to see if they qualify for the next interview stage with the hiring manager.• Mine, cold call and track passive candidates from ATS (zoho recruit) to share new opportunities.• Extend offer letters, contract agreements, and amendments to contractors.• Onboard new hires through HRIS software • Track candidate's resumes in the applicant tracking system (ATS) with critical details/notes and screening documents for each candidate screened or in communication with. • Track each client's job expectations, culture, and budget requirements for onboarding new hires in the US.• Create custom summaries on qualified candidates' experience expectations to hiring manager. • Create long last relationships with candidates and provide active and transparent communication on interview processes while coordinating and scheduling team interviews. • Build and maintain relationships with candidates, interviewees, and new hires, which generate referrals. • Stay informed of trends, innovative recruiting techniques, and marketing strategies in the IT healthcare industry.

• Taught grades K-6th at an International Baccalaureate (IB) school with hands-on opportunities to enhance creative thinking, leadership skills, and collaborative learning• Coordinated 30 classroom schedules to create an Enrichment Schedule for all classroom teachers• Collaborated with all grade level teams to align Nutritional Science instruction with grade-level standards and curriculum using California’s Next Generation Science Standards • Used technology as a tool to enhance learning by creating a website to update staff and families each month on the content the students were learning • Implemented grade-level hands-on science, gardening, and cooking lessons that supported higher-order thinking, team building and healthy life long habits• Created small groups 3-5, with independent cooking lessons to support collaboration and autonomy

Carlsbad, California, United States

• Reviewed resumes and conducted virtual and in-person interviews while collaborating with CEO on new hires• Mentored and trained new staff on software modules • Onboarded new clients onto software• Conducted virtual sales demos with 95% retention for 5 different modules: Covid health screening module, Data Dashboard module, Family Engagement module, DRDP Assessment module, and In-Kind • Conducted 70-90 cold call/emails daily to potential new partnership leads during the busy season • Scheduled 30+ weekly educational trainings and meetings for high-profile school districts across the country to learn educational digital applications • Initiated complex calendar coordination for multiple teams: Customer Service, Sales, and Training teams; along with CEO and Co-Founder• Developed and implemented engaging and interactive virtual Professional Development training for teachers, principals, and administrators (Training: 1-2 hours in length)• Supported the creation of internal and external training pathways for the company • Created SOP’s to streamline the handoff from the sales team to onboarding team • Researched and documented every state federally-funded child development program conferences • Designed, scheduled, and conducted webinars on Zoom with clients and client referrals on best practices throughout the nation (100-500 attendees) • Updated notes on leads and client relationships through CRM platform (HubSpot), Monday.com, and Excel • Built and maintained strong, long-lasting client relationships which lead to referrals • Created quotes and contracts in QuickBooks and Panda Doc while invoicing clients in a timely manner• Prepared and initiated digital marketing materials for mailer campaigns through mail chimp• Tracked and managed feature requests from end users and provided exceptional customer service and status updates • Liaison for end users and software engineers to escalate issues and errors within the app and computer

Carlsbad, California

• Provided parents with daily detailed running records of their child’s progress according to the Desired Results Developmental Profile Assessment• Updated parents daily on HiMama app of their children's progress with photographs and detailed anecdotal records of students completing curriculum• Formed a schedule that involved explicit and direct instruction each day • Collaborated with instructional team on curriculum each week and sent out weekly newsletters to families • Supervised children on the playground and reported any incidents to parents • Supported and trained new teachers, which ensured students needs were met

• Promoted brand awareness by advertising UPTIME at various locations across the Northern California Market and Chico State University campus.• Approached current and potential customers professionally and educated them about the product• Distributed 100+ samples per activation while receiving consumer input on the product, customer surveys and reports to share analytics back to the client• Gained new clientele and maintained relationships with current customers

Bachelor Of Arts (B.A.), Early Childhood Education

Activities and Societies: Alpha Delta Pi Sorority Community Action Volunteers in Education - C.A.V.E

Multiple Subjects Teaching Credential, Elementary Education And Teaching

Education record