- Coordinated all aspects of event planning including managing and multi-tasking events, staffing and billing reports while upholding accuracy and adhering to strict time deadlines.- Wrote and executed all customer event and catering contracts, keeping accurate records of files.- Maintained and curated exceptional client relationships with over 30+ firms, banks, and key-players in Los Angeles.

- First point of contact for all events for Grand Central Market and The Million Dollar Theater. - Coordinated multiple client and staff schedules to set up meetings and events.- Independently oversaw 35+ vendors at on-site flea market, completing invoices, vendor curation, and on-site management.

- Created and facilitated Front-of-House SOP’s and Training Manuals.- Oversaw and monitored recruiting and hiring process including screening, interviewing, onboarding paperwork, and training for over 40+ employees.- Maintained employee records database, ensuring all compliance documentation has been completed, including sensitive and confidential information.

- Generated new Front-of-House policies and procedures, training, and test material used in 400+ new hire and 200+ continuous staff training in 9 locations over 4+ years.- Trained and mentored all new and existing 40+ Front-of-House staff at primary location including supervisors and general managers.- Maintained positive employee relations including conflict resolution management.

Selected as an opening day team member for the high-volume, state-of-the-art attraction, "Harry Potter and the Escape from Gringotts" in Diagon Alley.

Operated E-ticket attraction, "Splash Mountain" at Magic Kingdom.