Morgan Williams Email & Phone Number

Champaign, Il, Us

Urbana, Illinois, United States

Champaign, Illinois, United States

Mattoon, Illinois, United States

-Managed high-volume accounts, including printing for professional sports teams and high-profile touring artists, overseeing large-scale orders and complex project requirements to ensure timely, high-quality delivery-Increased entertainment and collegiate account orders by 300% through clear communication and problem resolution-Collaborated with internal teams to address problems with accounting, billing, production, and delivery to maintain and enhance client satisfaction-Oversaw new business development and account management-Analyzed account metrics such as New Client Conversion Rate, Sales Growth By Account, Average Order Value, and Customer Retention Rate-In charge of creation and implementation of new procedures and pricing strategies, activation of campaigns to meet monthly targets, and monitoring of monthly budgets-Contracted outside vendors for completion of outsourced jobs

Champaign, Illinois, United States

-Rewrote department procedures, effectively cutting costs and improving productivity, leading the department to an increase of over $100,000 in sales in my first 12 months.-Directed a multi-segmented team to generate sales, improve revenue, production efficiency, and customer satisfaction-Managed internal inventory and outsourcing, reducing costs and ensuring timely delivery-Responsible for creation and implementation of pricing and marketing strategies-Collaborated with cross-functional teams to ensure a smooth onboarding process and timely integration

Champaign, Illinois, United States

-Worked directly with the sales team and vendors teams to coordinate all details for all events.-Relayed instructions and oversaw a staff of 15+ in the set up and service of all functions.-Responsible for all set up and cleanup of events including cleaning ballroom space and prep spaces-Created set up schedule to complete shifts in most convenient and cost-effective way-Direct point of contact for client and vendors on event day