Morgan Pierce Email & Phone Number

New Hampshire, United States

Manchester, New Hampshire, United States

Formerly known as TIBCO/Scribe - merged w/ Cloud Software GroupQA lead that participates in all aspects of the software development life cycle for multiple, simultaneous projects (scoping-design-testing-deployment) • Functional and regression testing of SaaS and iPaaS data integration application hosted on both AWS and Azure in an agile environment • Manual/Black-box and automated UI test case design/execution • API testing with 3rd party products such as Postman and Swagger • Database testing via Microsoft SQL Server Management Studio • Integrations testing to Microsoft Dynamics 365 applications, Salesforce, NetSuite, Hubspot • Championed effort to increase test case inventory, result was an increase of over 90% • Primary QA contact for Support and Documentation departments for new feature knowledge transfer for multiple products • Trainer for new hires included creation of training videos and documents • Presenter at user conferences, created new product webinars for internal and external users

Nashua, New Hampshire, United States

• Functional, regression, and performance testing for multiple module Medical Practice Management application, specialist with the data integration application • Worked directly with product management, development and customers to ensure design adherence and user acceptance testing – test case creation/execution for claims processing, HL7 integration, custom medical office management systems • Responsible for administration of IBM Rational ClearQuest, migrated existing Access Defect database to ClearQuest

Manchester, Nh

• Manual and automated testing of Microsoft Business Solutions Integration Manager product for service packs and new releases • Assisted with creation of automated tests through C# and a proprietary automation test tool • Administrator of QA testing lab

Manchester, Nh

• Manual and automated testing of software; design and test all competitive migration tools and year-end updates; edit and approve documentation, liaison to support department, member of financial requirements design team for .NET products • Project lead for the design and testing of competitive migration tools leading to the release of several new products. Received Microsoft Ship-it Award as recognition • Authored and recorded educational seminars for Great Plains (GP) University • Educational Presenter at Microsoft Technology conferences for multi-level students • Led on-site installations and trainings for high-risk clients, resulting in client satisfaction and retention • Active in team building events and Microsoft’s presence in the community