Morgan Humphreys Email & Phone Number

Perth, Wa, Au

Mundijong, Western Australia, Australia

🌳 Supporting business systems software (inc: TechnologyOne, Damstra, Promapp) and users at all levels, in a professional and customer focussed manner.🌳 Maintaining user accounts and business systems access.🌳 Assisting in the implementation and testing of business systems including new releases and upgrades.🌳 Liaising with vendors and suppliers as appropriate🌳 Logging faults and requests for enhancements with vendors and service providers.🌳 Working with other IT professionals as required.🌳 Contributing to the development of application support standards, policies and procedures

Perth, Western Australia, Australia

⭐ 4 Manual Excels turned into automated reports saving 300+ hours annually.⭐ Automated the manual file cleanup work through Powershell. ⭐ Creation of a Projects Planner Board to track strategic tasks. ⭐ Creation of ERP wiki for BAU tasks (e.g. User Creation) and potential pitfalls. ⭐ Documented the training process and created email templates for a standardised learning experience across 3 different subsets of training. 🏠 Working with various departments to undergo Business Process Mapping to scope new software implementations.🏠 Developing dashboards and reports for various stakeholders, from business executives to construction supervisors.🏠 Troubleshooting, configuring, and customising the company ERP, BusinessCraft🏠 Server Administration for ERP including implementation of file clean-up scripts (Powershell). 🏠 Service Desk Support, addressing user issues and queries related to ERP and system support.🏠 Conduct training sessions monthly for old and new staff.

Perth, Western Australia, Australia

⭐ Built up the In-house IT Department from external MSP - Documentation, PowerBI, IT Policies.⭐ Transitioned the business from a legacy ERP to MYOB Advanced with Consultancy support.Championed two roles within S&S Industries, covering both the IT and Marketing landscape. 💻 1-Man IT Microsoft shop for multimillion-dollar small business, 30 employees, supporting technologies including Microsoft Suite, Fortigate, Azure, Intune, 3CX, Active Directory, MYOB Advanced, WMS, Retail POS.💻 Project Implementations including: Company Rebrand; ERP Implementation; MFA; Various Process Improvements (Paperbased Tinter Write-off to Device instant write-off). 💻 Vendor negotiation, resulting in thousands of dollars saved due to high rigour and ensuring all vendor charges were legitimate. 💻 IT Procurement and Configuration / Asset Register Maintenance / Hardware Refresh Maintenance💻 Created an IT strategic vision for the business, meeting monthly with the GM to provide project updates. 💻 IT Support for various environments from Retail, Logistics Warehouse, Manufacturing, and Office.💻 Designing and Implementing Power BI Dashboards for KPI Tracking.

Perth, Australia

Volunteer position assisting manage the community of gaming publication Game On Aus.Responsibilities:❤ Retaining new community members that enter the GOA community funnel.❤ Fact-finding of the community wants and needs.❤ Implementing social events to bring a closer relationship between members.❤ Collecting and tracking data from the community (e.g. demographic).❤ Product Specialist co-creating with the next iteration of GOA.

Perth, Australia

Responsibilities & Expectations:🎮 Setting up and Managing Murdoch's Esports Gaming Hub.🎮 Putting in place processes, rules, and regulations for Murdoch's Gaming Hub.🎮 Setting up and managing multiple esports programs at once. 🎮 Point-of-contact for Murdoch University in esports & gaming.🎮 Event Planning and Management for esports & gaming.🎮 Excellent negotiation skills and relevant sporting league, event and program delivery, including a working knowledge of competition management areas.🎮 Experience in the supervision of staff, including direct reports, casual staff and volunteers.🎮 Demonstrated experience in stakeholder and customer relationship management. 🎮 Competent in the use of computers and operating a Jonas Leisure membership database (or similar) and a good understanding of their application in the sport and recreation industry.🎮 Sound understanding of occupational safety and health issues. 🎮 Well-developed verbal communication and interpersonal skills. Achievements:⭐Creating the role and pushing for it to be instated at the University.⭐ Becoming the first dedicated University Esports official in WA.⭐ Launched Australia's first dedicated esports and gaming camp for Teenagers.⭐ Educating departments across the university on the importance of esports. ⭐ Speaker on grassroots esports in the AESA 2020 Panel.*Temporarily stood down during COVID-19, April 2020 - June 2020*

Responsibilities:📝 Managing PoS systems ggLeap, Envibe, and Enrolmy.📝 Managing facility bookings for busy Sports and Recreation Centre.📝 Oversee banking, account payables, purchase orders, and invoices for the department.📝 Assisting with rostering.📝 Coordinate after-hours reception staff.Achievements:⭐ Oversaw the activation and management of the online portal launch.⭐ Successfully oversaw a membership debit company transfer of 300 members.

Responsibilities:🏞 Unload pallets onto the shop floor 🏞 Stacking contents onto an Overstock Pallet🏞 Wrapping pallets for storage🏞 Operating a hand pallet jack🏞 Breaking boxes and throwing out rubbish🏞 Neat presentation of stock🏞 Tidying a Retail Space

Perth, Australia

Responsibilities:🍔 Available to follow all procedures in place. 🍔 Ability to work under stressful conditions. 🍔 Cleaning equipment and fryers.🍔 Stocktake.Achievements:⭐ Helped train training-managers and new staff. ⭐ Best of the Best Finalist (Competition for the best crew member in Australia). ⭐ Crew member of the month.

Bachelor Of Science - Bs, Business Information Systems, 2.96/4.0 Gpa

Activities and Societies: Clubs: Murdoch Esports Murdoch IT Society University Committees: Launchpad Student Committee Club Guild Grants.

High Performance Leadership Program

Undertook a paid leadership course, paid for by Murdoch Active, to increase my leadership skills.

High School Diploma