Morgan Laubach Email & Phone Number

Huntsville, Al, Us

Alabama, United States

Harrisburg, Pennsylvania, United States

• Strategize and implement social media presence on Facebook + Instagram• Write successful + compelling copy for marketing campaigns• Plan and write newsletters for awareness, inspiration + education• Create + update automated Welcome Series for newsletter subscribers• Develop content and graphic design for infographics, lead magnets + PDFs• Created landing page to drive newsletter signups• Optimize Facebook, Instagram + Pinterest bios through brand transitions• Track analytics for social engagement + newsletter opens to drive growth• Redesign, update and maintain website as needed• Maintain brand cohesion and aesthetics across all platforms• Collaborate efficiently with owner and team to flow with changing needs,create new digital products + offerings, get approval on content drafts +provide admin support as needed.

• Managed communications, sales, delivery, and staff for a small organic farm in Carlisle, PA.• Communicated with the farmer, interpreted needs, prioritized tasks and completed projects from home with accuracy and efficiency. • Managed Community Supported Agriculture program. • Resolved customer issues via phone and email. • Assisted customers in navigating the online account management system for their purchases, delivery scheduling and payments. • Served as the main contact for frustrated and dissatisfied customers during a challenging season.• Excelled in solving problems and transforming negative customer experiences into opportunities for positive interactions and deeper, ongoing connections with the farm. • Built new website to better communicate the story of the farm, expand their network with better SEO, and showcase new offerings. • Created promotional materials for print + digital advertising for the Community Supported Agriculture program.• Designed labels for a new product line of custom-made soil mixes.• Created newsletters for members and farm supporters.• Wrote press release featured by a prominent non-profit in DC (Slow Food DC) for CSA week. • Graphic design + admin support as needed

Portland, Oregon Area

• Seasonal position managing high volume sales, thousands of customers and hundreds of volunteers for a local nonprofit's Christmas tree fundraiser. • Connect, build relationships and work with multiple volunteer groups and individuals across a spectrum of age, experience and ability every day. • Train volunteers to get them up to speed quickly and efficiently, often requiring them to jump right into a joyfully chaotic shift at the tree lot. • Keep products and people organized on the lot. • Provide excellent customer service and generally remain a pillar of calm, positive energy, to ensure that customers and volunteers all have a great experience. • Educate customers and volunteers about the mission of L'Arche Portland, provide community outreach and expand the nonprofit's network.

Harrisburg, Pennsylvania Area

Unique front desk position at Harrisburg, PA's first Flotation Therapy Center. Assisted in creating and refining systems for front desk operations, staff training and communications. Educated new clients about the benefits of sensory deprivation tanks. Offered in-depth support for clients with a variety of needs, which required honing a sensitivity to potential uncertainty, fear, emotional/physical/spiritual pain processing, and gaging how much or little each client will want to talk about their experience afterward. Maintained cleanliness, organization and important safety protocols throughout the facility. Built relationships and supported clients through their therapeutic and healing process.

Bachelor Of Science - Bs, Geography: Human-Environmental Studies

Integrated Arts-Music