Morgan Lin Email & Phone Number

Mississauga, On, Ca

Dallas, Tx, Us

Client Relationship ManagementStrategic Project Planning & Resource ManagementGoal & Result Focus Collaboration

Santa Clara, California, Us

Oversee project teams, execute plans, and lead business process evaluations. Identify business needs, gather requirements, design functionalities, and provide post-implementation support.• Apply NetSuite consulting expertise with industry best practices and a practical approach to address clients' complex needs effectively.• Facilitate business process mapping and requirements gathering sessions both on-site and remotely to determine configuration needs.• Customize and deploy solutions tailored to specific industry, business, and regulatory requirements.• Transfer legacy transactional and entity data from clients' existing systems to NetSuite seamlessly.• Resolve configuration session issues and provide troubleshooting support as needed.

London, England, Gb

London, England, Gb

*Functional Design, prototyping, process design, flow mapping, testing, training, defining support procedures, leading work streams and supporting implementations*Provide NetSuite consulting expertise utilizing industry-leading best practices, business analysis and a pragmatic mindset to facilitate clients' most complex requirements*Conduct business process mapping and requirements gathering sessions*Implement and deploy NetSuite solutions accommodating unique industry, business, and management processes, regulatory requirements and other business requirements*Migrate legacy transactional and entity data from clients' existing systems to NetSuite*Actively participate in multiple engagements, interacting directly with senior level client personnel through implementation*Troubleshoot issues that arise during configuration sessions*Provide on-going post-implementation support to optimize user adoption and NetSuite configuration*Assist in pre-sales activities including technical validation, scoping/estimation and NetSuite demos*Develop, motivate and mentor associates/consultant level staff by providing training, regular feedback and career guidance while fostering a team environment*Help mentor, coach and counsel team members and build an inclusive culture and high-performing teams

Santa Clara, California, Us

Manage internal consultants training program on ERP and consultancyManage end-to-end NetSuite implementation including developing solutions, BRD, resource and project tasks scheduling and actual execution planning.Assist clients with 3PL, Shopify, EDI integrations with NetSuite.

Austin, Tx, Us

• Provide best practices and solutions to clients from various industries• 2015 Q2 SuiteService Award winner for client services excellence • Deliver live instructor led training sessions at customer locations and virtual training• Design training curriculum and best practice for internal Education Consultant team• Work with NetSuite implementers & project manager to develop end user training plans for enterprise projects• Conduct knowledge transfer with consultants, clients and account managers. • Gather clients’ business requirements and provide guidance on streamlining business process• Define training scope and negotiate training delivery approach• Provide suggestions to best configure the system according to clients’ unique business processes

Austin, Tx, Us

Oakville, On, Ca

• Develop and manage business user relationship within a geographically distributed Utility and Power Generation business• Establish, maintain and optimize policies, standards, processes and procedures for the operation of effective SDLC process. Creation and maintenance of appropriate documentation to ensure consistency, accuracy and efficiency of key processes• Act as the internal business application support and development manager to the organization. Advise the organization with current best-practices about information application maintenance and development technologies and related topics.• Define, implement and continuously improve IT SDLC policies and procedures

Ca

• Evaluate current business requirements and provide road map for Community Health Care (CHC) sector • Provide software configuration and implementation guidance to CHC sector• Identify and streamline purchase order process for CHC sector

• Identify and evaluate risks that are likely to affect the project and defining steps to avoid or mitigate the risks.• Prioritize tasks at hand with effective time management skills; responsible for full GP implementation for multiple organizations in the host environment; including Financial, Supply Chain Management and third party software (Quadrant - MIS Financial, Material Management)• Collaborate with and support technical staff in troubleshooting and delivering sound solutions to healthcare organizations.• Demonstrate leadership skills by training team members on internal process and becoming subject matter expert.• Communicate to end user with clear and concise non-technical terminologies in order to address users

MMS Integration and Application Release Management• conduct software release analysis prior to gating processes• create & manage testing scenarios and cases• streamline execution plan on major releases within targeted timeframe

• Develop complex deliverables such as streamline business process and client environment readiness assessments.• Conduct meetings with project stakeholders to review project tasks, timelines and status updates• Execute SQL scripts to create Ad-hoc reports, resolve database corruptions and conduct data analysis• Ability to provide accurate analysis and assessment, while maintaining a sense of urgency to meet the needs of business changes.• Exposure to consulting methodologies, project management framework, and system implementation life cycle• Effectively adapting to tight deadlines, heavy workloads and sudden/frequent changes in priorities, in order to accomplish objectives• Display strong research & learning abilities to self taught new modules throughout implementation cycle• Demonstrate strong self motivation by learning new GP modules on my own

• Managed 200+ users ERP software by consolidating business procedures & providing technical assistance• Customized application & reports by gathering business logic from executives & recommending better approaches to integrate standalone applications into ERP system• Performed database administrator daily tasks, and monitored network activities• Created analytical reports as key performance indicator for management (Crystal Report)• Planned, developed & implemented in-house solutions to manage corporate rapid growth demands and integration with existing ERP system

• Upgraded / implement Dynamics SL tasks including: data migration to system configuration & setup and evaluated hot fixes / service patches prior to actual implementations• Designed desktop applications using Access to prepare data prior to integrate into existing • Dynamics SL to prevent data type conflict and maintain data integrity • Facilitated technology solutions by providing technical knowledge, ensuring infrastructure supports the project and objectives were met

• Ensured highest level of quality delivered in software upgrades, releases and implementations by writing and executing test cases and liaison with application developers• Develop user guides for technical products and systems and develop program / logic flow diagram and internal documentation

• Participated in all stages of SDLC and developed business applications using MS Access & VBA for various industries such as customer service, distribution management, insurance, logistic and health-care. • Diagnose day-to-day issues by analyzing database table relationship & evaluating clients' business process

Post, Applied Information Technology Diploma

Education record