Morgan Cooper Email & Phone Number

Noblesville, In, Us

CXology is helping teams unlock the potential of their post-sale customer journey using Strategic Customer Success. The framework makes it simple for veteran CS leaders or teams just getting started to level up their customer approach and positively impact their retention rates.

Sky Titans PV is a pole vaulting club serving Hamilton County Indiana. We train athletes to be competent, confident and self-sufficient vaulters. We also rent and sell ESSX pole vault poles.

I help midsize businesses scale their marketing efforts, serving as a marketing consultant. I offer strategic marketing and operational support and guidance through:🎨 Branding and Messaging: Crafting messaging for key audiences, website building/refreshing, guiding design directives for branding🚀 Go-To-Market: Positioning review and creation📈 Growth Marketing: Creating and launching go-to-market campaigns and activities that drive top-of-funnel activity and leads💰 Demand Generation: Content development, web retargeting, direct mail campaigns and re-engagement campaigns 📧 Email Marketing: Reviewing current strategy and communications, ensuring data supports programs in place, and building new programs to engage customers. 📣 Sales Enablement⚙️ Operations: CRM setup/management, tech stack review and optimization, automating processes to scaleClients included:Bloomly AgencyCafé BabyLEADERSCAPEShiftlabDakota Business CenterJuiceOcurateOutreach - Sales HackerTheSocialMedwork

San Francisco, Ca, Us

New York, Ny, Us

Indianapolis, In, Us

Jacksonville, Fl, Us

Acquired by LTG

Acquired by MetaCX

Indianapolis, In, Us

- Created, implemented and managed digital marketing strategies and communications for Marsh Supermarkets.- Developed targeted 1-to-1 customer strategies for website, email, SMS, mobile app, and social media.- Managed 3 employees who aided in creating campaigns and analyzing results: Web Developer/Graphic Designer, Digital Coordinator, and Digital Marketing Analyst.- Utilized customer data and segmentation to develop targeted campaigns for increased customer interaction.- Implemented marketing automation program, using Salesforce, to effectively target customer groups.- Developed the first SMS and mobile app campaigns to increase engagement and store visits. - Oversaw continued improvement and development of the Marsh website and mobile app.- Collaborated with department merchandisers to provide relevant web content to customers.- Utilized analytics for web, email, and social media to provide relevant feedback, adjust current campaigns, and develop future marketing strategies.

Carmel, Indiana, Us

- Provided marketing support to seven auction locations throughout the United States. - Strategized with auction management to identify, initiate, and execute marketing campaigns and events. - Developed and ran point-of-sale campaigns for commercial consignors, weekly auction sales and special events. - Developed strategic marketing plans for new-business acquisitions and help to maximize profitability of current business. - Developed strategy and provide direction to ensure cost-effective marketing tactics are utilized to achieve predetermined goals and objectives. - Gathered and analyzed post sale data to ensure that marketing initiatives are effective.

Indianapolis, Indiana, Us

- Worked within the communications department developing and implementing marketing campaigns to directly impact admissions, alumni, advancement, and athletics. - Managed Brebeuf Jesuit’s marketing, advertising, web site and digital media components. - Developed targeted strategies for admissions, alumni relations, annual fund, and advancement.- Developed promotional materials for marketing collateral and print copies.- Collaborated with Marketing and PR Committee to develop and design the Brebeuf 50th Anniversary logo and new wordmark.- Created, coordinated, managed content and design for Brebeuf Jesuit website. - Created content for all social media applications increasing Twitter followers by 400% and Facebook by 25%.- Created engaging experiences for current and prospective students, alumni, current parents, and donors using social media platforms i.e. video components, photo galleries, e-cards, blogs, digital signage and advertisements.

Indianapolis, In, Us

- Managed a residence hall of 180 co-ed residents and supervised a staff of six Resident Assistants. - Hired, trained and continued to develop staff of resident assistants. - Motivated staff and residents to have an active role in their living environment throughout the year.- Helped to resolve residential problems regarding social, personal, academic, and psychological issues.- Created a cohesive system for performing rotational on call duties and managing residence hall preparation for each semester.- Managed hall and residence life budget.- PR committee leader for Dignity Spoken Here: developed all marketing collateral and helped organize and plan monthly events.

Indianapolis, In, Us

- Developed and implemented several marketing campaigns by utilizing and creating websites, e-mail campaigns, social media, white papers, brochures and other tools to drive internal marketing efforts.- Created script for radio and television spots as well as marketing content for web and print.- Planned monthly events along with advertising landing pages and follow up communications.- Updated website and e-newsletter material on a weekly basis.- Tracked and analyzed marketing results using various tools such as Google Analytics.

Indianapolis, In, Us

-Managed a residence hall floor of 60 ethnically diverse students-Created and hosted programs for the hall community on a set budget-Counseled students on various personal and academic issues-Maintained bulletin boards and fliers with accurate, up to date information-Enforced University and Resident Life policy resulting in a safe and enjoyable living environment

Indianapolis, In, Us

- Assisted in executing a comprehensive marketing plan for the Yuletide Celebration and other grass-roots marketing efforts for various concerts.- Assisted with writing and editing copy for the Orchestra’s Ovation magazine, news releases, fact sheets and media advisories.- Updated all social media applications including Facebook, MySpace and Smaller Indiana.- Helped aid Event Planner in organizing pre-show events during Pops and Happy Hour Concerts.- Corresponded with patrons and maintained strong relations through customer service.

Bachelor Of Arts (B.A.), Marketing

Mba, Marketing, Organizational Leadership

Education record