Morgan Thorne Email & Phone Number

Austin, Texas, United States

- Boosted store revenue by 10% through the development and implementation of data-driven merchandising strategies, enhancing product visibility and increasing average customer spend.- Reduced stockouts by 20% and lowered excess inventory expenses by 15% through data analysis of sales trends and optimized inventory management tactics, boosting overall profitability.- Increased team productivity by 30% through the development of performance metrics, implementing a streamlined workflow, and offering continuous training to ensure the sales team consistently met and exceeded targets.

Dallas, Texas, United States

- Led and mentored a 30-member student ambassador team at Southern Methodist University, fostering collaboration and increasing team performance, raising $354,000, surpassing the fundraising goal.- Closed a gap of over 600 calling hours after joining mid-year, bringing the program back on track to fulfill the contractual obligations for total calling hours, preventing the company from incurring financial penalties and achieving the target for the fiscal year.- Managed the full donor cultivation cycle through an omni-channel approach, leveraging CRM tools and executing targeted marketing campaigns via phone, email, and direct mail, securing a significant number of new donors throughout the fiscal year and during the annual Giving Day event.

College Station, Texas, United States

- Supervised and mentored a team of 100 student ambassadors, ensuring smooth operations and maximizing performance by implementing performance tracking systems and providing regular feedback, resulting in each caller meeting or surpassing their individual fundraising goals and collectively raising $2 million during each fiscal year. - Collaborated with fellow supervisors and manager to develop a comprehensive training program and continuous coaching, resulting in a 30% increase in the number of gifts secured via credit card, allowing for instant fulfillment, with 85% of donations being made over the phone.- Completed the RNL Apprentice Program in Fall 2021.

College Station, Texas, United States

- Personally raised over $100,000 for the Century Club through direct solicitations to former Texas A&M students, securing donations of up to $10,000 each and increasing donor engagement for student scholarships and activities.- Promoted to Head Caller in August 2020.

Bryan, Texas, United States

- Worked closely with Juvenile Criminal Defense Lawyer to aide in the legal representation of juvenile delinquents in the Bryan-College Station area.- Attended hearings in the juvenile court system.- Produced weekly reports to provide information about detention hearings and deferred disposition court appearances.

Austin, Texas, United States

- Gathered, prepared, and staged grocery orders for delivery and pickup at Whole Foods Market.- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh. - Properly handled products and equipment in accordance with food safety and safety guidelines to ensure a safe shopping environment during COVID-19.

Boulder, Co

- Corresponded with clients through email, telephone, and mail.- Provided clerical support to office personnel by copying, faxing, and filing documents.- Greeted incoming visitors and clients professionally and provided friendly, knowledgeable assistance.

Boulder, Colorado, United States

- Increased product appeal and customer experience by interacting directly with 30 customers per day.- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.- Operated cash register for cash and credit card transactions while also increasing participation in our customer loyalty program.