Morgan T. Email & Phone Number

Castle Donington, England, United Kingdom

As an OCC Supervisor, I oversee a safe and efficient flying program and lead the OCC shift team to deliver excellent customer service. My key responsibilities include:- Leading the shift team in Operations Dispatch, Short Term Crewing, and Crew Travel to ensure safe, efficient, and on-time operations.- Providing operational direction to Line Maintenance.

Castle Donington, England, United Kingdom

As a Senior Operations Officer, I was responsible for the effective planning and execution of the airline’s flight program and managed various administrative tasks for the OCC. Key responsibilities included:- Acted as a mentor and role model to Operations Officers and Assistants, guiding their professional development.- Deputised for the OCC Supervisor.

Castle Donington, England, United Kingdom

As an Operations Officer, I contributed to the safe and efficient planning and execution of the airline's flight program, along with various administrative tasks related to OCC requirements. Key responsibilities included:- Managed departmental administration to meet standards and regulations.- Assisted in Flight Watch and Flight Planning, including ad-hoc.

Castle Donington, England, United Kingdom

As a Crewing Officer (Short Term), I was responsible for maintaining a compliant flight crew roster that minimized risk to customers. Key responsibilities included:- Controlled and managed crew rosters for all aircraft types for the current week of operation.- Produced efficient and compliant zero-risk rosters.- Kept the Flight Management software (PDC.

Coventry, England, United Kingdom

During my tenure at Flight Simulators Midlands, I managed various business aspects, including:- Handling administrative and booking queries via phone, email, and face-to-face interactions.- Coordinating with third-party voucher companies and ensuring excellent customer service.- Greeting visitors and providing self-led briefings on aircraft simulators.As a.

Prior to Public Release in August 2020- Participated in Alpha and Beta phase testing of the new Microsoft Flight Simulator.- Provided valuable feedback on game features and performance.- Contributed to the improvement and refinement of the simulator prior to its public release.

Stretton-on-Dunsmore, Warwickshire, United Kingdom

- Assisted with various tasks to ensure smooth shift operations.- Replenished stock and managed inventory.- Handled cash and card transactions efficiently using a till.- Maintained cleanliness and performed general cleaning duties.- Undertook miscellaneous tasks as needed to support store operations.This experience helped develop my customer service, cash.