Morgen Duncan Email & Phone Number

Remote

Remote

Remote

Onboard and maintain contractor resources on client engagement using Fieldglass and company VMS tool. As a CWS team member, acted a as a liaison between project engagements and vendors.

Toledo, Ohio, United States

Partnered with resources within company to complete various master data cleansing projects.• Assisted in removing duplicates, error, and updating customer data within SAP tool• Participated in updating SOP’s for Master Data Team• Created team landing pages within the company employee website• Actively worked to maintain KPIs by running weekly reports

Toledo, Ohio, United States

On-site Human Resource Manager who represented employees for our Toledo operations. Supported the Plant Managers and assisted in employee relations, performance management, employee engagement/recognition, sourcing, recruiting and on-boarding.

Maumee, Ohio

Acted as the liaison between Clients and Suppliers to assist in the hiring of contract employees.*Managed and maintained requests through the VMS system in order to support client during hiring processes. *Maintained reporting and audits weekly to regulate compliance and rate standards with company.*Assist with IT and provisioning issues related to contractors gaining access to client systems.*Wrote and created SOP processes and QRG’s for newly established program.

Perrysburg, Oh

Managed and maintained open communication with over 20 marketing and fulfillment clients.*Assisted in the implementation and upkeep with 3 new marketing fulfillment websites.*Created and following through with over 70+ purchases orders on a monthly basis, including inside and outside vendors. *Helped to create and maintain several promotional product giveaway programs for several clients. Responsible for data enter, upkeep of programs, coordination of logistics and shipment. *Performed monthly billing and invoice for all accounts overseen.

Maumee, Oh

Ability to maintain open, communicative and personable relationship with multiple Hiring Managers as an RPO Recruiter (Recruitment Process Outsourcing).*Performed intake calls for new positions and opening the need requisitions with requirements outlined.Utilized sourcing techniques such as Indeed, ZipRecruiter, Monster and the internal Recruitment Management system. *Specialized in identifying and hiring security personnel for Healthcare Facilities, Airports and Government facilities spread throughout the United States.*Experienced in high volume, fast paced placements with an average of 70-100 per month. Ability to work and maintain several locations, job sites, and positions.*Maintained positive relationships with candidates to ensure positive and timely on-boarding process.

Toledo, Ohio Area

Provided outstanding customer service by phone and written correspondence to health care providers and members to assist in resolving inquiries regarding their health insurance.*Ability to multitask and navigate numerous systems in order to answer and communicate correct information. *Advanced knowledge of the business of health care and the health insurance industry. *Assisted in handling and resolving medical claims resolutions.

Master Of Business Administration (Mba), Human Resources Management And Services

Bachelor Of Arts (B.A.), Communication/Broadcasting

Activities and Societies: Alpha Chi Omega, UT TV, Studio Arts Minor