Carina Morris Email & Phone Number

Oxford, England, United Kingdom

Oxford, United Kingdom

Oxford, United Kingdom

This role involved planning the summer programme for all 17 campuses, across 6 cities in England, Scotland, and the USA. I helped to book guest speakers, excursions, academic field trips, and venues. I assisted with venue and activity risk assessments, and helped to train and support staff.

Oxford, United Kingdom

During my first 12 months with ORA I had the opportunity to be involved in the operational planning and implementation of 47 individual summer school events, across 5 cities in England and Scotland.I assisted with the end-to-end operations process for one of the UK’s leading providers of international summer schools. This involved reviewing contracts; booking venues and facilities; carrying out venue risk assessments; assisting with procurement and logistics; handling academic queries;… Show more During my first 12 months with ORA I had the opportunity to be involved in the operational planning and implementation of 47 individual summer school events, across 5 cities in England and Scotland.I assisted with the end-to-end operations process for one of the UK’s leading providers of international summer schools. This involved reviewing contracts; booking venues and facilities; carrying out venue risk assessments; assisting with procurement and logistics; handling academic queries; designing and administering feedback for students and staff; relationship management; staff training; event planning; checking and processing invoices; improving processes, procedures, and communication protocols; and information management. Show less

Oxford, United Kingdom

A specialist global recruitment agency, considered the number one recruitment agency in the UK, with more than 12 million candidates working across more than 20 different sectors. Roles detailed below:Administrative Assistant, Wycliffe Hall (a college of the University of Oxford) Oct - Dec 2017• Day-to-day administrative tasks to support the Academic Office and timely distribution of information/announcements to students, including record and website maintenance… Show more A specialist global recruitment agency, considered the number one recruitment agency in the UK, with more than 12 million candidates working across more than 20 different sectors. Roles detailed below:Administrative Assistant, Wycliffe Hall (a college of the University of Oxford) Oct - Dec 2017• Day-to-day administrative tasks to support the Academic Office and timely distribution of information/announcements to students, including record and website maintenance • Qualification guidance and on-course support• Production of transcripts• Oversaw the submission and marking of assignments• Arranged and facilitated preaching placements for students within local parishes and organised a seminar and meal at Wycliffe Hall for placement supervisors and their studentsMarketing Administrator, Oxford University Press July to Sept 2017• Day-to-day administrative tasks to support the general marketing of academic books and online products• Administered review copy requests from academic journals and other media• Coordinated award nominations and prizes• Assisted the catalogues team by proofreading catalogue drafts• Confirmed OUP authors for Amazon and produced reports using analytics from across a number of platforms Show less

Boars Hill, Oxford, Oxfordshire

• Managed two teams of 4-6 full and part time staff committed to delivering consistently prompt and professional student support• Coordinated, organised and delivered exam arrangements for students with exceptional requirements (disabilities, medical conditions, or temporary circumstances) in an accurate and timely manner whilst adhering to strict budgets• Acted as first point of contact for both staff and students with regards to examination support and disability services• Coached… Show more • Managed two teams of 4-6 full and part time staff committed to delivering consistently prompt and professional student support• Coordinated, organised and delivered exam arrangements for students with exceptional requirements (disabilities, medical conditions, or temporary circumstances) in an accurate and timely manner whilst adhering to strict budgets• Acted as first point of contact for both staff and students with regards to examination support and disability services• Coached new exams teams during a period of complex institutional change, requiring continued adaptability and resilience• Gave complex advice, using judgment and expertise to aid students’ decision-making and to resolve queries (regarding exams, study intentions, qualification planning, and other queries) • Recruited invigilators, managed their training, processed their wages and expenses claims Show less

Boars Hill, Oxford, Oxfordshire

• -Used bespoke Customer Relationship Management (CRM) Databases to answer complex queries, update student records, and to process requests• -Provision of academic references and confirmation of studies letters• -Helped students and staff to understand the University’s policies and processes- Provided information to aid students’ decision-making throughout their student journeys- Delivered operational and administrative support relating to examinations- Worked to deadlines… Show more • -Used bespoke Customer Relationship Management (CRM) Databases to answer complex queries, update student records, and to process requests• -Provision of academic references and confirmation of studies letters• -Helped students and staff to understand the University’s policies and processes- Provided information to aid students’ decision-making throughout their student journeys- Delivered operational and administrative support relating to examinations- Worked to deadlines by maintaining high levels of organisation and prioritisation- Trained/mentored new and existing team members• -Undertook additional activities as required Show less

Littlemore, Oxfordshire

Promoted national and international training eventsPre-training administration: liaised with trainers, delegates, and venue contacts; arranged training venues; booked accommodation and travel for trainers; produced handbooks for delegates; maintained records and databases; updated website and Twitter. Post-training administration: promoted City and Guilds qualification post course, collating City and Guilds Portfolios and arranging for their assessment, regularly updating… Show more Promoted national and international training eventsPre-training administration: liaised with trainers, delegates, and venue contacts; arranged training venues; booked accommodation and travel for trainers; produced handbooks for delegates; maintained records and databases; updated website and Twitter. Post-training administration: promoted City and Guilds qualification post course, collating City and Guilds Portfolios and arranging for their assessment, regularly updating trainers and delegates on progress, producing and sending certificates to delegates upon completion.Supporting colleagues with training and development. Show less

Douglas, Isle Of Man / Chester, Cheshire

1.International Banking Adviser - Douglas, Isle of Man (Nov 2010-May 2012)• Providing first-class customer service in order to retain International customers and accounts • Conflict resolution and relationship management• Maintaining global market knowledge to provide savings and investment advice for high net worth International clients • Promoting financial services and facilities to meet customers’ financial needs • Utilising effective self-motivation, organisation and… Show more 1.International Banking Adviser - Douglas, Isle of Man (Nov 2010-May 2012)• Providing first-class customer service in order to retain International customers and accounts • Conflict resolution and relationship management• Maintaining global market knowledge to provide savings and investment advice for high net worth International clients • Promoting financial services and facilities to meet customers’ financial needs • Utilising effective self-motivation, organisation and time-keeping skills in order to manage customer lists and consistently achieve and exceed targets2. Personal Loan Adviser - Chester, UK (Nov 2007-Nov 2010)• Communicated effectively with customers in order to process personal loan requests• Built rapport with customers to ensure first-class service (for which I received a number of awards)• Team management, training and staff development • Liaised with senior members of staff and key stakeholders to create and maintain a holistic training guide which was rolled out across all call centres in England and Scotland. Show less

Master Of Science (Msc), Primate Conservation, Merit

Activities and Societies: Co-Editor of Canopy (the in-house journal of the MSc in Primate Conservation) and MSc Student Representative..

Bachelor Of Science (Bsc) With Honours, Psychology, 2:1

Accredited by the British Psychological Society Dissertation Title: Changes in physiological response during the observation.