Serve as a strategic HR partner to global leaders in a SaaS-driven organization, aligning HR initiatives with business objectives and driving talent optimization, leadership development, and employee engagement.Key Achievements:Streamlined Talent Processes: Improved the merit and promotion process, enhancing clarity and consistency across the organization.Global Talent Reviews: Led individualized talent reviews for a 300+ Global Operations unit, strengthening talent development and succession planning.Key Responsibilities:Strategic HR Partnership: Provide core HR business partner support, adopting a consultative approach to counsel and coach global leaders on talent management, including performance management, high-potential identification, and leadership development.Talent Development: Facilitate talent reviews and succession planning sessions, guiding leaders in identifying, investing in, and developing top talent.Relationship Building: Cultivate effective and credible relationships with managers, employees, and executives, ensuring alignment of HR initiatives with business goals.Job Analysis & Design: Conduct thorough job analyses and designs, ensuring roles are aligned with business needs and contribute to overall company objectives.Data-Driven Insights: Leverages people metrics to provide innovative HR solutions and advance HR effectiveness across the organization.Proactive Problem Solving: Evaluate emerging issues, patterns, and trends to offer actionable insights and design HR programs that address organizational needs.Mentorship & Coaching: Mentor and coach within the talent organization, fostering a culture of continuous learning and professional growth.Compliance & Alignment: Regularly reviews and monitors employment processes, policies, and procedures to ensure compliance with federal, and state laws while aligning with company goals.

Provided generalist and administrative support to the HR function in a fast-paced, global technology firm, ensuring seamless HR operations for both local and remote employees.Key Responsibilities:Learning & Development: Promoted a learning culture by developing and distributing job aids to enhance employee knowledge and skills.HR Process Improvement: Resolved complex issues related to HR process development and implementation, ensuring efficiency and compliance.Program Management: Introduced new HR programs and incentives, maintaining strict compliance with state and federal laws.Employee Relations: Served as the primary intake for employee relations issues, providing guidance and support to resolve concerns.Talent Management: Directed talent management processes, ensuring adherence to best practices and compliance with regulations.Compliance & Legal: Maintained compliance with employment laws, working closely with Legal Counsel on related issues.Employee Recognition: Developed and maintained employee recognition programs to boost engagement and morale.Leave of Absence Support: Assisted with the Leave of Absence process, providing follow-up and support to employees.HR Innovation: Contributed innovative ideas to enhance HR effectiveness and streamline operations.

Partnered closely with Executive Leadership at 50+ institutions, conducting comprehensive HR compliance audits and offering strategic support to ensure alignment with federal and state regulations and spearheaded HR Operations for a diverse portfolio of clients; providing expert support to over 500 annual hotline callers addressing a wide array of HR challenges.Key Achievements:Strategic Executive Partnerships: Collaborated with senior leaders across various industries to provide deep HR expertise, driving compliance and enhancing HR practices through annual audits and ongoing advisory support.Client-Centric Solutions: Managed and resolved intricate HR issues for a wide range of clients, improving their HR operations and ensuring compliance with regulatory standards.Expert Research & Application: Conducted thorough research on labor relations concepts, including non-traditional approaches, to develop innovative solutions and alternative dispute resolution methods.Effective Communication: Maintained a high standard of professionalism, employing tact, courtesy, and diplomacy in all communications, fostering strong client relationships and ensuring clear, effective dialogue.

Led a team of 5 communication professionals in the development and execution of internal and external communication strategies, branding initiatives, and web content management for a CPA audit firm specializing in nonprofit clients. In this role, I created durable success through strategic communication planning, ensuring consistent messaging across all platforms and Managed the recruitment process and coordinated onboarding for new hires, enhancing the team’s effectiveness and cohesion.Key Achievements:Successful Event Management: Directed and facilitated the firm’s annual client conference, coordinating all logistics for 12 speakers and 300+ attendees, including reservations, payments, and guest communications, enhancing client relationships and reinforcing the firm’s industry leadership.Process Improvement: Implemented new administrative processes, resulting in more accurate and efficient reporting.Enhanced Internal Communication: Improved internal communication through strategic content creation, leading to a 20% increase in employee engagement scores.Enhanced External Communication: Collaborated on the design, logistics, and production of authored books, ensuring alignment with the firm’s branding and communication goals.