Marco Mosca Email & Phone Number
Who is Marco Mosca? Overview
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Marco Mosca is listed as Mobile and On-board Digital Technology Senior Manager at MSC Cruises, a company with 17259 employees, based in Naples, Campania, Italy. AeroLeads shows a matched LinkedIn profile for Marco Mosca.
Marco Mosca previously worked as Mobile & On-board Digital Technology Senior Manager at Msc Crociere S.P.A. and Corporate Business Innovation (Business development, Digital Innovation, Project Mngt.) at Msc. Marco Mosca holds First Level Degree And Specialist Degree, Economics And Management Of Tourism, Economia, 110/110 from Università Degli Studi Di Napoli 'Federico Ii'.
Email format at MSC Cruises
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About Marco Mosca
I'm a Digital Innovation professional with 7+ years of international experience in travel and leisure industries. Proficient in business and digital innovation, e-commerce and project management, I’m currently working on scouting new trends and innovative solutions supported by cutting-edge technologies. Managing strategic projects during all the phases (requirements, design, development, change management, UAT, training) enhanced my analytic and incisive skills. Always interested in new challenges and focused on achieving the goals.
Listed skills include E Commerce, Strategia Di Marketing, Tourism, Travel Technology, and 10 others.
Marco Mosca's current company
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Marco Mosca work experience
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Mobile & On-Board Digital Technology Senior Manager
Current
Corporate Business Innovation (Business Development, Digital Innovation, Project Mngt.)
- Reporting to the Chief Business Innovation Officer, I’m currently working on the “MSC for Me” project, the innovative Digital Transformation Program, aimed to implement a new digital customer experience onboard the new.
- MSC ZOE VOICE VIRTUAL ASSISTANT project, the first virtual assistant in the cruise industry:o Around 20 internal and external resources managed. o Engineered on Artificial Intelligence and Machine learning.
- Contact Tracing: deployed a Contact tracing wristband solution based on BLE technology in 8 weeks onboard MSC ships to mitigate COVID-19 spread and identify all guests who have come in close contact with COVID-19.
Corporate Ecommerce Senior Business And Project Analyst
I'm responsible for collect, analyze, formalize the business requirement coming from each MSC Cruises market, identifying the e-commerce needs and requirements based on market peculiarities.I work in a dynamic environment, closely with several departments ( Yield, IT, Web and Marketing ) by giving support with new sales and trade promotion projects. As.
Corporate Ecommerce - Business Analyst
Responsible for evaluating new business requirements related to both B2C and B2B websites.My main role is to define the functionalities, new features and supporting services of online stores in order to increase the efficiency of a company's online sales, by giving support to collect, analyze, formalize the business requirement coming from all MSC Cruises.
Energy Broker
Green EconomyMarketing - Direct sales and team leader of others energy brokers.
Customer Care
Handle agent disputes and/or complaints.Utilize CRM system to process and priorities workload and record accurate information.Analysis and data processing on customer satisfaction, customer retention activities and claims management.Outbound, Personal Consultant for the MSC club members.
Reservation Agent
Bookings and inbound calls managment. Back office activities about booked product with operation and commercial department of Company. Responsible for processing bookings, amendment and cancellations received from travel agents.Ensure effective management of Reservations and Revenue. Handle incoming call inquiries from travel agents on all related products.
Colleagues at MSC Cruises
Other employees you can reach at msccruises.com. View company contacts for 17259 employees →
Janelle Edward
Colleague at Msc CruisesCastries, Castries, Saint Lucia, Saint Lucia
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AR
Andreea Radulescu
Colleague at Msc CruisesBucharest, Bucharest, Romania, Romania
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CR
Cherly Remy
Colleague at Msc CruisesMiami-Fort Lauderdale Area, United States
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RR
Rammah Rajneesh
Colleague at Msc CruisesMauritius, Mauritius
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DC
Diego Costa
Colleague at Msc CruisesTaubaté, São Paulo, Brazil, Brazil
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LP
Loris Palazzese
Colleague at Msc CruisesRoseto Degli Abruzzi, Abruzzi, Italy, Italy
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KS
Karan Singh
Colleague at Msc CruisesUnited Arab Emirates, United Arab Emirates
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AF
Allan Freitas
Colleague at Msc CruisesSão Paulo, São Paulo, Brazil, Brazil
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MR
Mauro Romano
Colleague at Msc CruisesEnna, Sicily, Italy, Italy
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EM
Evan Mbai
Colleague at Msc CruisesUnited States, United States
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Marco Mosca education
Frequently asked questions about Marco Mosca
Quick answers generated from the profile data available on this page.
What company does Marco Mosca work for?
Marco Mosca works for MSC Cruises.
What is Marco Mosca's role at MSC Cruises?
Marco Mosca is listed as Mobile and On-board Digital Technology Senior Manager at MSC Cruises.
Where is Marco Mosca based?
Marco Mosca is based in Naples, Campania, Italy while working with MSC Cruises.
What companies has Marco Mosca worked for?
Marco Mosca has worked for Msc Cruises, Msc Crociere S.P.A., Msc, Msc Crociere, and Nwg S.P.A..
Who are Marco Mosca's colleagues at MSC Cruises?
Marco Mosca's colleagues at MSC Cruises include Janelle Edward, Andreea Radulescu, Cherly Remy, Rammah Rajneesh, and Diego Costa.
How can I contact Marco Mosca?
You can use AeroLeads to view verified contact signals for Marco Mosca at MSC Cruises, including work email, phone, and LinkedIn data when available.
What schools did Marco Mosca attend?
Marco Mosca holds First Level Degree And Specialist Degree, Economics And Management Of Tourism, Economia, 110/110 from Università Degli Studi Di Napoli 'Federico Ii'.
What skills is Marco Mosca known for?
Marco Mosca is listed with skills including E Commerce, Strategia Di Marketing, Tourism, Travel Technology, Business Analysis, Business Development, User Experience, and User Experience Design.
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