Demonstrated expertise in explaining program offerings, requirements, and benefits, resulting in increased enrollment numbers and program participation.Utilized strong interpersonal skills to establish rapport, address inquiries, and facilitate a seamless enrollment experience, contributing to overall program success.Provided effective and detailed communication with high volume emails, calls, andmessages and maintained consistent documentation of communications with students.

Optimized and streamlined data entry processes by entering and verifying information from diverse sources into the company's database.Achieved a 20% increase in data entry speed through the implementation of keyboard shortcuts and utilization of data entry software.Performed routine quality checks on entered data to promptly identify and rectify errors or inconsistencies, ensuring the accuracy and completeness of information.

Communicated and assisted 25-30 PEF participants daily in Africa West Area, coachingon loan management, addressing concerns, and delivering solutions, leading to aremarkable 90% increase in customer satisfaction. Successfully on-boarded 50+ PEF loan beneficiaries and implemented incentives, resulting in a 20% increase in loan repayment effortsUtilized Power BI, Excel, and Word documentations to thoroughly capture and documentparticipants' concerns and issues, resulting in a 90% improvement in the organization'sdocumentation and technological effectiveness.

Worked closely with industrial professionals to expand upon acquired training with practical knowledge.Maintained overall safe work environment with employee training programs and enforcement of safety procedures.Studied the supply chain and production process of the company and came out with recommendations to improve.

Worked with the Agriculture Officer to Facilitate and train farmers base on protocol.• To prepare weekly and monthly reports on activities progress.• To organize regular farmers’ meetings at village levels and also collaborate with the District MOFA extension officers in your area of operations in the training and education of farmers on the safe and proper use of inputs and implements.• To demonstrate on farms the proper use and application of input.• To monitor and assist in collecting data from both demonstration farms and farmer’s farms in the area of operations.