Moses Cruz Email and Phone Number

I am an experienced IT Professional with extensive experience resolving escalated customer complaints and issues. I have a strong interpersonal and technical skills proven through customer satisfaction and peer recognition awards.I’ve been in the IT industry for about 5 years working with companies and their clients coming from all over the world. I get myself equipped with online platforms I haven’t used before and apply it on the way I deliver my services to provide authenticity and great quality. I believe, learning is unending so I invested in it.As a IT Professional in general, here are the things I am confident doing:• Answer customer inquiries through email, chat or phone conversation• Organizing files and documents• Contribute to team effort by accomplishing related results as needed• Do MS Office tasks (Word, Excel, PowerPoint)• Domain/Web Hosting inquiries• Zendesk• Wordpress (Basic)• Php (Basic)• MySQL (Basic)• MariaDB (Basic)These are my personal skills:• Willingness to learn• Interpersonal Skills• Fast-learner• Attention to detail and problem solving skills• Reliable and Professional• Good Customer Service• Trustworthy• Optimistic• Time-Bounded• Friendly and Flexible• Time management• Team playerI may not have all the skills you are looking for but I am open to new ideas and I am very much willing to be trained. I believe that great things never come from comfort zones. So I always seek for big challenges to make myself a perfect sculpture of success while creating a huge impact to the bigger progress of your company.So this is just a little about me. I am looking forward to work with you!