• Coordinated Debt administration and collection of debts.• Monitored, reviewed and advised the Debtors Manager on the accounts that have surpassed their set limits.• Organized and hold meetings with corporate clients to discuss the status of respective accounts.• Prepared Monthly Target for as per the individual portfolio.• Reviewed Debtors Target weekly and advised Debtors manager and HOF on the challenges for follow up.• Worked with dispatch section to ensure all invoices have been dispatched.• Reviewed all the departmental and sectional reports by 6th of the following month.• Maintained accurate departmental reports.• Facilitated closures to all rejected invoices.• Participated in preparation of financial audits to enable the department to achieve its quality

• Supervised day-to-day branch operations, including cash handling and member service.• Ensured operational processes complied with Sacco policies, regulatory requirements, and best practices.• Ensured exceptional member service, addressing inquiries promptly, and promoting financial literacy.• Oversaw cash handling processes, including cash drawer balancing and currency exchange operations.• Prepared and submitted regular reports on branch operations and compliance.