Moses P. Email & Phone Number

Orange, California, Us

Oakland, Ca, Us

Ridgefield Park, Nj, Us

rovided business intelligence support for senior management on inventory levels, warehouseoperations, and reverse logistics sales figures. Using tools such as SQL, Tableau, andadvanced Excel (power Queries, vba) created automation processes, dashboards, and updateddocumentation to find best practices for business processes. Worked with 3PL partners toensure successful inbound and outbound completion for the entire return processes.

San Jose, Ca, Us

Worked with team members to create charts and data sheets based off of KPIs such as B.O.M,supply constraints, and component assemblys. Analyzed supply chain data to identify trendsand provide insights to planning and operational functions to leadership. Observed teammember workflow and streamlined existing processes to find ways to maximize efficiency.

Santa Clara, Ca, Us

Perform recurring audits against core data source systems to ensure data integrity and reliability required for business analysis and insights

London, Ontario, Ca

Managed dataflow and documentation between customer dashboards to ensure successful kickoff and maintenance of advertising campaigns. Worked with business center leads to provide metric reporting and big-picture data for account managers. Improved and streamlined existing business methods to improve data accuracy and timeliness in a scrum and agile environment.

Cleveland, Ohio, Us

Maintained customer satisfaction by providing product, service and account information and monitoring performance for product warranty, maintenance agreements, and/or purchase orders. Responsible for groups of accounts while maintaining and cultivating existing account relationships1. Administered customer accounts by reviewing service documents and product requirements to fulfill existing contracts including purchase orders and maintenance agreements. 2. Established and maintained customer relationships through courteous and efficient servicing of customer requests. Maintained regular communication with assigned customer accounts and responded to customer service issues that would arise such as conflicting database information or obligated payment amounts. 3. Prepared, and submitted correspondence in response to customer requests. Maintained an appropriate level of confidentiality with regard to customer and company matters. 4. Responded to requests for quotations in a timely manner and coordinates with price estimating. Reviews pricing for reasonableness, submits quotations/proposals for customer review, and handles customer questions regarding the submitted quote/proposal. 5. Coordinated with various functions of the company such as quality, shipping/receiving, accounting, order entry, planning and shop personnel on customer issues. Prioritizes requests and commits to reasonable production and/or provisioning lead‐time.6. Utilized ERP software such as Siebel, Power BI, Vizio, Tableau, SAP/Oracle to accomplish customer data requests and deliverables.

Riverside, Ca, Us

Program Coordinator Lothian/Aberdeen Inverness: In charge of creating, marketing, and organizing weekly unique educational and social programs for a residence hall of over 900+ students. Oversaw and mentored a diverse residence hall of 50+ students. 1. Worked with a team of 9 other program coordinators and at times was in charge of dictating responsibilities and roles before, during, and after an event would occur.2. Mentored first year students through various life stages and resolved disputes among residence hall members3. Enforced university policies and addressed campus violations in a professional manner