Created video tutorials, short-form videos, tech talk videos with 1,000,000+ viewsSupported top managed partners like Netflix, Disney, Apple, Warners, etcManaged the video work stream and official Amazon Developer YouTube accountWrote content for the official Amazon Developer blog, Twitter, LinkedIn, etcHelped start and manage the official Amazon Developer forums on Discourse

• Supported business development team with top earning Appstore vendors• Authored 1000s of emails to app developers to provide support for the Appstore• Coordinated between departments: policy, engineering, payments, business development• Prepared weekly metrics deck including customer contacts and analysis• Created video marketing materials and tutorials for the official Amazon Appstore YouTube account• Used SQL to manage App Developer info

• Managed and coordinated all support for the Alexa Voice Services team• Authored and/or edited ~35% of Amazon Appstore SOPs and customer-facing email blurbs • Coordinated project that reduced spam by 95%

• Helped manage the AmazonSmile support department with the team supervisor• Managed internal communications with the business, marketing, and development teams• Authored and/or edited ~90% of AmazonSmile SOPs and customer-facing email blurbs• Created a new Wiki for the AmazonSmile support department• Completed Lean/Six Sigma training

• Provided support and performed outreach to 1000s of charities• Helped distribute $100,000s in donations• Registered more organizations for AmazonSmile than any other associate in 2017• Awarded Top Performer for the Quarter twice

• Taught hundreds of students English as a Foreign Language• Wrote and edited English teaching materials for the school• Taught creative writing and edited students’ papers

• Wrote, directed, photographed, and edited "Gamer Theory," an independent film• Hired and managed a cast and crew of over 100 people• Promoted film via new media and social networking, including Twitter, Facebook, and YouTube• Released film on Amazon Video

• Sub-contractor with Security Industry Specialists• Insured the security of the global Amazon staff with the Lenel system

• Taught English as a Foreign Language to hundreds of students• Trained dozens of English teachers to use new methodologies• Wrote and received a grant to fund and build a school library• Taught creative writing and edited students’ papers• Promoted the program online with writing and photography via social media

• Tutored dozens of immigrants in free English courses

• Organized the sales floor• Performed sales and customer service for tens of thousands of customers

• Promoted local government action within the community

• Assisted the CEO and producers with day-to-day operations• Provided coverage of screenplay submissions and reports for producers