Director, Operational Support- Portfolio Management Vp
Current
Jun 2023 - Present
AeroLeads people directory · profile
Monica Shepherd, Mba Email & Phone Number
Director| Realtor®| Process Optimization| Focused on helping + Empowering others
at
BECU
1 work email found
@loandepot.com
1 phone found area 609
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Director| Realtor®| Process Optimization| Focused on helping + Empowering others
Location
Phoenix, Arizona, United States
Company size
Who is Monica Shepherd, Mba? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Monica Shepherd, Mba is listed as Director| Realtor®| Process Optimization| Focused on helping + Empowering others at BECU, a company with 1 employees, based in Phoenix, Arizona, United States. AeroLeads shows a work email signal at loandepot.com, phone signal with area code 609, and a matched LinkedIn profile for Monica Shepherd, Mba.
Monica Shepherd, Mba previously worked as Director, Operational Support- Portfolio Management VP at Becu and Director Of Operations at Progress Residential®. Monica Shepherd, Mba holds Master Of Business Administration (Mba), Human Resources Management/Personnel Administration, General from Grand Canyon University.
Company email context
Email format at BECU
This section adds company-level context without repeating Monica Shepherd, Mba's masked contact details.
*@loandepot.com
68% confidence
AeroLeads found 1 current-domain work email signal for Monica Shepherd, Mba. Compare company email patterns before reaching out.
Profile bio
About Monica Shepherd, Mba
Proven ability to effectively incorporate creativity to achieve business objectives.
Listed skills include Hiring, Customer Retention, Staff Retention, Regulatory Compliance, and 47 others.
Current workplace
Monica Shepherd, Mba's current company
Company context helps verify the profile and gives searchers a useful next step.
5 roles
Monica Shepherd, Mba work experience
A career timeline built from the work history available for this profile.
Director Of Operations
- Rebuilt a collaborative and productive working environment
- Set Cascading goals for department that reduced processing time for returning deposits
- Set Benchmarks of performance for team
- Review weekly reporting for individual performance metrics and improved overall production
- Manages a team of Evictions Coordinators, Supervisors and Managers
- Manages a Telephony Analyst, WFM Analyst, a team of QA Analysts and their processes
Apr 2022 - Jun 2023
Vendor Operations Manager
- Enhanced the process for onboarding vendors to the appraisal department and improved the vendor onboarding turn time by 2.5 days
- Ability to work independently and drive projects forward while being an active participant in cross-functional efforts
- Experience mentoring seasoned and new management
- Ability to thrive in ambiguity and proactively create a path forward in developing business areas
- Exceptional organizational skills and proven ability to manage multiple priorities successfully
- Proven track record of strong internal and external communication
Mar 2020 - Apr 2022
Training Specialist Iii
- Collaborated with business leaders at all levels to develop and manage a large-scale training program
- Developed learning programs and solutions to improve competency of production staff
- Managed, trained, and developed a team of 8 trainers in a fast-paced training environment
- Monitored and worked with the design team to develop training programs
- Identified the need for new training and networked with the line of business to create, schedule, and implemented it
- Created standard operating procedures for the training teams/department
Apr 2016 - Mar 2020
Loss Mitigation Supervisor
- Maintained policy and procedures for loss mitigation functions, ensuring compliance with investor, state, regulatory, and CFBB guidelines
- Managed a team of 25 employees in Loss Mitigation role(s)
- Coached and mentored staff members by offering constructive feedback and taking interest in their long-term career growth
- Improved productivity by eliminating production constraints
- Implemented new business model within the department
- Designed new tool to assist with audit consistency
Aug 2007 - Apr 2016
Team & coworkers
Colleagues at BECU
Other employees you can reach at becu.org. View company contacts for 1 employees →
GB
Gretchen Bornstein
Colleague at Becu
Olympia, Washington, United States, United States
View →
FB
Florence Bermudes
Colleague at Becu
Seattle, Washington, United States, United States
View →
BA
Beattie Ariel
Colleague at Becu
Bellevue, Washington, United States, United States
View →
ML
Mona Lehman
Colleague at Becu
Auburn, Washington, United States, United States
View →
TM
Tanisha Miller
Colleague at Becu
Spanaway, Washington, United States, United States
View →
EM
Elizabeth Moore
Colleague at Becu
Locust Grove, Georgia, United States, United States
View →
JM
Joel Marsteller
Colleague at Becu
Tacoma, Washington, United States, United States
View →
MC
Melissa Chmait
Colleague at Becu
Phoenix, Arizona, United States, United States
View →
AG
Ayla Gillum
Colleague at Becu
Lake Stevens, Washington, United States, United States
View →
RS
Rachel Strange
Colleague at Becu
Port Orchard, Washington, United States, United States
View →
Gretchen Bornstein
Colleague at Becu
Olympia, Washington, United States, United States
View →
FB
Florence Bermudes
Colleague at Becu
Seattle, Washington, United States, United States
View →
BA
Beattie Ariel
Colleague at Becu
Bellevue, Washington, United States, United States
View →
ML
Mona Lehman
Colleague at Becu
Auburn, Washington, United States, United States
View →
TM
Tanisha Miller
Colleague at Becu
Spanaway, Washington, United States, United States
View →
EM
Elizabeth Moore
Colleague at Becu
Locust Grove, Georgia, United States, United States
View →
JM
Joel Marsteller
Colleague at Becu
Tacoma, Washington, United States, United States
View →
MC
Melissa Chmait
Colleague at Becu
Phoenix, Arizona, United States, United States
View →
AG
Ayla Gillum
Colleague at Becu
Lake Stevens, Washington, United States, United States
View →
RS
Rachel Strange
Colleague at Becu
Port Orchard, Washington, United States, United States
View →
3 education records
Monica Shepherd, Mba education
Master Of Business Administration (Mba), Human Resources Management/Personnel Administration, General
Grand Canyon University
Bachelor’S Degree, Management Information Systems, General
University Of Phoenix
Associate’S Degree, General Studies
Cuyamaca College
FAQ
Frequently asked questions about Monica Shepherd, Mba
Quick answers generated from the profile data available on this page.
What company does Monica Shepherd, Mba work for?
Monica Shepherd, Mba works for BECU.
What is Monica Shepherd, Mba's role at BECU?
Monica Shepherd, Mba is listed as Director| Realtor®| Process Optimization| Focused on helping + Empowering others at BECU.
What is Monica Shepherd, Mba's email address?
AeroLeads has found 1 work email signal at @loandepot.com for Monica Shepherd, Mba at BECU.
What is Monica Shepherd, Mba's phone number?
AeroLeads has found 1 phone signal(s) with area code 609 for Monica Shepherd, Mba at BECU.
Where is Monica Shepherd, Mba based?
Monica Shepherd, Mba is based in Phoenix, Arizona, United States while working with BECU.
What companies has Monica Shepherd, Mba worked for?
Monica Shepherd, Mba has worked for Becu, Progress Residential®, Loandepot, Cenlar Fsb, and Chase.
Who are Monica Shepherd, Mba's colleagues at BECU?
Monica Shepherd, Mba's colleagues at BECU include Gretchen Bornstein, Florence Bermudes, Beattie Ariel, Mona Lehman, and Tanisha Miller.
How can I contact Monica Shepherd, Mba?
You can use AeroLeads to view verified contact signals for Monica Shepherd, Mba at BECU, including work email, phone, and LinkedIn data when available.
What schools did Monica Shepherd, Mba attend?
Monica Shepherd, Mba holds Master Of Business Administration (Mba), Human Resources Management/Personnel Administration, General from Grand Canyon University.
What skills is Monica Shepherd, Mba known for?
Monica Shepherd, Mba is listed with skills including Hiring, Customer Retention, Staff Retention, Regulatory Compliance, New Hire Orientations, Intrapersonal Skills, Innovation Management, and Compensation.
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