Mostafa Afifi Email & Phone Number

Riyadh, Saudi Arabia

Spearheaded the development and launch of cloud unified communication products for Yeastar and 3CX.Spearheaded the development and launch products for Yeastar appliances and gateways, Yealink IP-Phones and VC systems, and 3CX software.Managed over 100 Voice over IP, Contact center and Cloud Unified communications projects, ensuring high-quality results within budget and timelines.Collaborated with cross-functional teams to refine product strategies and enhance user experience.

As a dedicated VoIP Technical Manager with 3 years of experience in the Voice over IP and Unified Communications industry, I specialize in designing, implementing, and optimizing voice over IP solutions that enhance communication efficiency and reliability. My expertise lies in managing cross-functional teams, overseeing project lifecycles, and ensuring seamless integration of VoIP technologies within diverse environments. I am passionate about leveraging innovative solutions to drive operational excellence and improve user experiences. Committed to staying ahead of industry trends, I thrive in dynamic settings where I can contribute to strategic initiatives and foster collaboration.

Eastern, Saudi Arabia

As a Senior Voice Engineer with extensive experience in deploying and managing VoIP solutions, I specialize in Yeastar, Asterisk, SBC, Microsoft Teams Direct Routing and Yealink products. With 7 years in the telecommunications field, I have a proven track record of designing, implementing, and optimizing voice communication systems that enhance operational efficiency and user satisfaction. My expertise includes troubleshooting complex issues, configuring systems for optimal performance, and providing technical support to ensure seamless communication. I am passionate about leveraging cutting-edge technology to drive innovation and improve collaboration within organizations. Let’s connect to discuss how I can contribute to your team’s success!

Smart Village

Design and implementation of VOIP technologies, Adept at managing client relations as a proven IT consultant who defined and solved technical issues.Working on Building Open-Source Asterisk IP-PBX System , Elastix and Free PBX including Configuring Dial plans , IVR , Time conditions , Queues , Ring Groups , DID Numbering , Fax to mail , SIP Trunking and IAX2 Trunking ...Installing and configuring FXO , FXS and PRI Cards .Integration IP-PBX with the Analog PBXs.Responsibilities :1. Administrate and troubleshoot Our IP-PBX.2.Upgrade IP-PBXs Software .3.Billing System for the IP-PBX.4.Support Our Customers .5.Adept at managing client relations as a proven IT consultant who defined and solved technical issues.6.Configuring IP-Phones such as Snom , Yealink , Thomson ...7.Apply Security scripts for securing IP-PBX System .

Working as Network & VOIP Engineer for MAIN Telecom Company from 1-1-2011 till 13-1-2012 and I have these Qualifications : Experience in Asterisk Open source VOIP solution Experience in network engineering, Linux systems and IP network administration and VOIP troubleshooting. PBX and VOIP knowledge and experience. Designing, optimizing, implementing and troubleshooting VOIP Solutions.

Bachelor'S Degree, Electronic Engineering And Electrical Communication

94.2%, Thanwya Amma