Sales And Service Officer
CurrentUndertake product sales using EDRAS based sales process to discover and manage customer needs* Ensure delivery of a consistently excellent customer experience* Implement Group mandates on risk management and regulatory compliance* Identify and fix appointments for meeting potential customers in order to present the products and services.* Visit the potential customers and presents the services / products in an appropriate manner in order to contribute in meeting Sales targets* Maximize all sales opportunities in line with the Sales* Management Strategy* Present high quality sales to potential/ existing customers as per HSBC service quality standards.* Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets.* Submit applications and required documents to team leader& Mid-Office for checking and processing in a timely manner.* Participate in all sales activities, exhibitions, campaigns, promotions* Abide by HSBC rules and regulations in all their job activities.* Awareness of the operational risk associated with the role and the action to be taken to minimize the likelihood of operational risk occurring including risk identification, assessment, mitigation and control, loss identification and reporting.* Leadership over all regulatory and compliance matters and the management of operational risk.
