Mostafa Eissa Email & Phone Number

A 10+ Years of professional experience in Business , Customer Care Operations Management, Customer Experience enhancement, P&L budgeting and management, Sales Operations & Management - as well as related Supporting Functions such as Quality Assurance and WFM.Successful in managing multi tasked teams and swimmingly achieve all desired operational and financial targets.Experienced in building a successful united team that principals loyalty, dedication and commitment to achieve organization's goals through managing People, so targets get achieved smoothly.Committed to Team's and organization's values and mission. People & Target oriented. Skilled in reading numbers and taking required corrective actions considering risk factors arise.Flexible to cope with expected business and operations swings - Solid and always proved success in passing through struggles safely with team.Acquired all targeted standards and processes compliance certification to my organization as needed. Experienced in; Traveling, Telecommunication, Automotive, Car Rental, Limousine Services, B2B, and Startup Technologies platforms. Countries of Experience; Canada, USA, Gulf, Middle East and North Africa.

Listed skills include Team Management, Team Leadership, Call Centers, Customer Experience, and 21 others.

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  Faculty Of Archaeology, Cairo University

  Archaeology