Mostafa Yousry Email and Phone Number

 I lead a team to drive sales growth by focusing on key projects and client relationships. My responsibilities include managing the sales pipeline, securing new business, and ensuring timely delivery of projects contributed to securing long-term partnerships with major clients, that significantly increasing GROHE’s presence in the Egyptian market. I create and implement effective sales strategies that align with GROHE’s business goals, driving revenue growth by targeting key… Show more  I lead a team to drive sales growth by focusing on key projects and client relationships. My responsibilities include managing the sales pipeline, securing new business, and ensuring timely delivery of projects contributed to securing long-term partnerships with major clients, that significantly increasing GROHE’s presence in the Egyptian market. I create and implement effective sales strategies that align with GROHE’s business goals, driving revenue growth by targeting key projects and sectors.  Conduct weekly seminars and presentation sessions for Architect and designer either in their office or through a lunch and learn sessions in Our live center to demonstrate our products and give a better experience exploring our latest designs, products, and technologies. Lead daily meetings with key project stakeholders, emphasizing GROHE product advantages over competitors to developers, consultants, architects, and contractors. Assist consultants and developers in product selection based on design, specifications, and availability. I collaborate closely with cross-functional teams, including product development and marketing, to tailor solutions that meet the needs of each project and account.  Cultivate strong collaboration between project stakeholders, ensuring timely product delivery as per agreements. Prepare comparisons between our competitor’s selection and ours highlighting the strength points in our products to break the specs of non-GROHE projects. Show less

- perform daily meetings with project pillars (Developer, Consultant, and Contractors )for discussing all technical and commercial problems arise during project progress,- Assisting Clients and consultants with the optimal product selection based on the design, price, and availability. - Establish & maintain good cooperation between project contractor & The dealer and ensure the delivery is on the agreed period. - Responsible for technical offering… Show more - perform daily meetings with project pillars (Developer, Consultant, and Contractors )for discussing all technical and commercial problems arise during project progress,- Assisting Clients and consultants with the optimal product selection based on the design, price, and availability. - Establish & maintain good cooperation between project contractor & The dealer and ensure the delivery is on the agreed period. - Responsible for technical offering preparation for the whole project Package (Basin mixer, Bath mixer, sanitary system, showers, special faucets, and accessories) and prepare a commercial Quotation calculation for the project. - Ensuring that all projects are delivered on-time, within the scope and within budget and develop a detailed project plan to track progress. - plan, design, develop and implement different sales activities by researching the customer's needs and requirements. Show less

- Assuring that dealers are aware of last updated price list and monitoring them for any price dumping case for acting immediately.- Digging the market for new POS that for expanding our penetration in the market especially where we are penetrated with a low profile and trying to enhance our visibility overall the country.- Install Grohe display at showrooms based on their class, size and customer level and always maintain good assortment and arrange for items according to… Show more - Assuring that dealers are aware of last updated price list and monitoring them for any price dumping case for acting immediately.- Digging the market for new POS that for expanding our penetration in the market especially where we are penetrated with a low profile and trying to enhance our visibility overall the country.- Install Grohe display at showrooms based on their class, size and customer level and always maintain good assortment and arrange for items according to Grohe Corporate standards.- Increasing awareness and motive the sub-dealers with winning the projects through their relationships and networks and clarify the benefits that return on their business and profitability.- Perform periodic training on sales stuff at dealers and sub-dealers to improve their knowledge and rais the awareness of Grohe existing and new products Show less

• Assist the Sales Manager in leading, directing and motivating the sales team in• Managing and tracking retail staff performance and setting action plans• Monitors current marketplace information on pricing offers and merchandising techniques. • Making sure that store meets sales targets• Managing stock levels• Managing day close tasks• Analyzing sales figures and Forecasting future sales.• Deal with any Inquiries and complaints and monitor customer… Show more • Assist the Sales Manager in leading, directing and motivating the sales team in• Managing and tracking retail staff performance and setting action plans• Monitors current marketplace information on pricing offers and merchandising techniques. • Making sure that store meets sales targets• Managing stock levels• Managing day close tasks• Analyzing sales figures and Forecasting future sales.• Deal with any Inquiries and complaints and monitor customer service• Check that the products are well displayed• Setting individual targets to retail staff members Show less

- Achieve and exceed the monthly sales targets. - Ensure delivery of the world-class customer experience.- Minimize and resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills - Helps customer make selections by building customer confidence; offering suggestions and opinions.- Furnish and enhance after selling services.Interact with customers and provide information about products or… Show more - Achieve and exceed the monthly sales targets. - Ensure delivery of the world-class customer experience.- Minimize and resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills - Helps customer make selections by building customer confidence; offering suggestions and opinions.- Furnish and enhance after selling services.Interact with customers and provide information about products or services -Complete contract forms, prepare change of address records and issue service discontinuance orders-Determine charges for services requested, collect deposits or payments, and/or arrange for billing Show less

• Reviewing new shipments and matching it with Invoices. • Analyzing Daily Invoices to Account Receivable and Account Payable.• Prepare Daily Bank Reconciliation statement.• Resolve accounting discrepancies.• Vendors file maintenance, and produce Weekly reports.• Maintain and review the Inventory System.

- Deal directly with customers either by telephone, electronically or face to face- Identify and assess customers’ needs to achieve satisfactionKeep records of customer interactions, process customer accounts and file documents- Respond promptly to customer inquiries- Handle and resolve customer complaints- Build sustainable relationships of trust through open and interactive communication.- Provides timely feedback to the company regarding service failures or customer… Show more - Deal directly with customers either by telephone, electronically or face to face- Identify and assess customers’ needs to achieve satisfactionKeep records of customer interactions, process customer accounts and file documents- Respond promptly to customer inquiries- Handle and resolve customer complaints- Build sustainable relationships of trust through open and interactive communication.- Provides timely feedback to the company regarding service failures or customer concerns. Show less

- Fast Deal to Customer Requests.- Handle and resolve customer complaints- Dealing with customer By Phone or face to face- Contributes to team effort by accomplishing related results as needed.- maintain sales activity records and prepare sales reports-Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.