Chief Technology Officer
CurrentDeliver strategic technical leadership that provides system solutions for Salons in the UK and globally, ensuring all solutions are intuitive and exceed industry benchmarks. Here, I have built and led a multidisciplinary DevOps/Full-Stack team that can develop and deploy front-end, back-end, and UI design to deliver powerful solutions to a diverse and demanding global client base. I also identify and seize opportunities to further professionalise our IT function through leading large-scale transformation programs, delivering increases in team cohesion, embedding new working culture and increasing efficiency, all of which deliver immeasurable value to our clients. Overseeing the delivery of the entire solution delivery lifecycle, I gather client requirements and then lead the team to deliver solutions that ideate and inspire new technologies and deliver the client’s exacting requirements. Here, I use SCRUM/XP methodologies to deploy Agile workflows, including Pair programming, automated testing, and continuous integration and automated development. I also lead development, testing, support, security, infrastructure, installation and deployment, working with multiple project stakeholders, including third-party vendors, partners and solution providers. Defining policy and IT governance processes, I develop and embed robust Information Security policies, and Business Continuity/Disaster Recovery plans working with department heads to ensure dissemination to all teams. Here, I minimise risk by performing regular risk and security reviews working with teams across the business using new insights and heading off potential threats to develop business continuity plans. I also build and strengthen relationships with key vendors and suppliers, reviewing performance and restructuring agreements and contracts to maximise value.