 More than 17 years of experience in Fin Tech & Telcom domain for information technology (Product Revenue & billing , TechOps) as well as finance (Revenue and Financial Analysis and Automation drive) and Operations for various Fintech and Telcom systems  Significant experience in Product, Process design and Implementation, RA-FM functional, Operations & Transformation and Data Analytics for various multinational operators (Paytm, Telstra Australia, KPN Netherlands, MTN Nigeria, Etisalat Benin, Telefonica Germany, Vodafone India etc) Collaborate with Business, Product, Operation, Information Technology and Network to define key performance indicators (KPIs), identify business gaps, risks and develop technical resolutions and need of automation over manual tasks Develop strategic implementation plan for each product/conversion and manage end-to-end implementation across all revenue generating streams and systems Analyze business requirements; carry out due diligence and comparing the gap with existing system implemented. Resolving the queries, Issues and clarification raised by business team within defined SLA. End to end communication with client & service partners for business requirement analysis and solutioning Ability to work closely with the business users, to identify the core issues and to translate these issues into practical and effective business solutions and propose mitigation strategy, designing solution approach for qualification and quantification of process control, leakage and business enhancement scenario/s Competent in the techniques of business analysis, risk analysis, revenue assurance and the review of end to end operational processes Competent to improve the end-to-end assurance of cost and revenue from source through to wholesale and retail billing, within a controls environment across all revenue streams Provide actionable insights and recommendations to stakeholders based on data analysis, helping them make informed decisions

 Responsible to improve the end-to-end assurance of cost and revenue from source through to wholesale and retail billing, within a controls environment across all revenue streams with the help of business users. Support and deliver in the execution of the Cost and Revenue Assurance for all products and services relating to all revenue streams and line of business Produce and analyze all B2B reconciliation from Source, through to wholesale and retail billing and ensuring that all events are received and processed in a timely, complete and accurate manner. To provide comprehensive revenue assurance framework for all company’s revenue streams Develop, improve and support automation and efficiency of all required business processes and Revenue Assurance models for all products and services related to all revenue streams. Work with Lavastorm to ensure controls are in place to support the lead to cash process for all revenue streams. Participate in the meetings, brain storming sessions, workshops to get the understanding of the requirement and provide the solution response for MTN to keep then Satisfied. Identify mechanism to prevent revenue leakage issues across usage by influencing and engaging key stakeholders on activity and resource requirements necessary to drive revenue maximization RA-FM System performance monitoring and health checkup of Lavastorm based LTW and LAE KPI and Alarm designing for RA-FM Specialized in business task like fraud Pattern Identification, Exception handling, ARPU analysis, Churn Analysis, Revenue and Margin Assurance, Fraud Detection and Management, Project Management, Requirement gathering, Detailed Solutions Design Mentoring and coaching consultants, Driving requirement workshop sessions and Customer/Account Management Team Lead for an internationally varied team of two members

Exposure to Strategic Planning, Pricing & Product development and Innovation, Operations & Business Developments with long term Strategies building across different verticals of industries. Specialized in Product Design & development, Business Development initiatives, AOP monitoring and wide exposure to product launches and pricing strategies along with market & customer segmentation. Distinction of having financial acumen of business and capability to design long term scientifically based implementable solutions towards the achievement of organization’s Mission.

Monitoring of revenue exposure or revenue at risk by doing various reconciliation between billing and switching systems like BSCS, IN, HLR, SGSN, RECC and DCH. Various VAS and U&R product analysis and market requirement based product launching with no complaints to increase the C-SAT of the company. Doing various products (VAS, U&R) analysis of RES to NON-RES movement of subscribers and commission processed to retailers and distributors. Handling of billing issues of Prepaid, VAS, Postpaid, Roaming and IUC also.

To monitor revenue exposure used to do several reconciliation between billing and switching systems. Prepaid, Postpaid, VAS and U&R product analysis. Billing issues closure and solution of Prepaid, VAS, Postpaid, Roaming and IUC also. Good hands in Excel, Access, SQL and Unix.

 Identification of Fraudulent customers and Revenue Leakages.  Managing the entire Revenue assurance and Fraud Control Operations, supervising the Subex Azure Fraud Management Software pertaining to the activities related to the Usage monitoring of Voice Usage, De-dupe Check, Illegal Call Routing, Event Based Monitoring as per the Risk Class and Credit Limit.

To maintain huge Post billing data generated by Revenue Assurance team for revenue collection and printing. Using oracle/Ms Access/Ms Excel tools to keep all the information about, invoice printing, revenue generation report, Prepare different kinds of MIS and reports based on the need of the management through SQL, Macros, Functions and triggers in different scenario.  Validate GL for invoice printing. Generate cycle wise Revenue Report. Generate First & Second bill of customer report pertaining to revenue.  Analysis/ RCA required on Complain Cases of Bill Related issue. Generate Day wise report that measures the performance of agency. City wise report that analyze performance in a city of particular agency. Updating master database matching with vendor’s data. Develop report to how many wrong bills have printed. Submit a daily MIS to Joint President Office.  Automating processes of post billing for validation.