Moua Yang Email & Phone Number

Greater Atlanta Area

• Proficiently manage and update web content, including articles, images, and information, on client websites using HTML/CSS.• Responsible for overseeing and ensuring accurate and up-to-date information is maintained on websites.• Ensure the website meets web accessibility according to WCAG/Section 508 • Address customer support requests in a timely manner and provide prompt and effective solutions to customer inquiries and issues.• Create standard operating procedure documentation for team members on web processes for Adobe Campaign, Adobe Analytics, WordPress, and more web tasks.• Provide analytic reports on page visits, click-through data, email deliverables, etc. to stakeholders.

Greater Atlanta Area

Contractor to the leading national public health institute of the United States, Center of Disease Control and Prevention. Using InDesign, Illustrator, and Photoshop to assemble page layouts for the MMWR journals.

Lancaster, Pennsylvania Area

Monitored quality, accuracy and timeliness of all deliverables to ensure commitments were met. Worked closely with different department teams on shared projects. Generated reports using FileMaker Pro and MediaCompass applications. Also acted as a communiation link between external and internal departments.

Lancaster, Pennsylvania Area

Retrieve and output files via FTP, mass transit. Organize files into page bags for console operators to process. Reviewed and organized status pages and shipped proofs to the customer/print division. Processed catalog images and documents into MediaBank servers.

Lancaster, Pennsylvania Area

Processed images, including retouching, masking/silhouettes, airbrushing, and masking for magazines. Assemble articles into page layouts for the client, using QuarkXpress and Adobe InDesign. Retrieve and output files via FTP, mass transit. Organize files into page bags for console operators to process. Reviewed and organized status pages and shipped proofs to the customer/print division. Processed catalog images and documents into MediaBank servers.