• Installing and Implementing PostgreSQL, SQL Server 2019, and Oracle Databases.• Installing and configuring UAT and Production Environment on the Linux operating system.• Work with various layers including presentation, business, and physical layers.• Administrating Oracle Database OEM.• Install and configure Oracle Database 19C on RHEL Linux.• Patching Oracle, SQL Server and PostgreSQL databases.• Solving vulnerability issues like update and upgrade.

STC project (KSA)

• Install and Implement PostgreSQL, MySQL, MariaDB and Redis Databases (Cluster or Single Node).• Installing and manage Replication for MySQL, PostgreSQL Databases• Taking ownership of customer issues reported and seeing problems through to resolution.• Manage, monitor, and tune the Database performance.• Identifying and resolving database performance issues.• Implementing Zabbix and Grafana tools for monitoring Databases and Application.• Solving Vulnerabilities issue like update , upgrade , patching and so on

• Install and Implement PostgreSQL, MySQL, and Oracle Databases.• Installing and configuring UAT and Production Environment on the Linux operating system.• Work with various layers including presentation, business, and physical layers.• Administrating Oracle Database, WLS, and OEM.• Install, configure Oracle Database 19C on Windows, Linux and AIX• Taking ownership of customer issues reported and seeing problems through to resolution,• Researching, diagnosing, troubleshooting, and identifying solutions to resolve the issues.• Manage, monitor, and tune the Database performance.• Apply patching, maintenance, troubleshooting, and upgrades.• Identifying and resolving database performance issues.• Manage backup and recovery of databases.• Monitors all databases, tablespaces, alerts, warning, and errors and take the necessary action.• Managing database Cluster or single instance.• Manage and install Data Guard and Oracle Cluster.• Restore Database and systems applications files from backup according to business needs.

• Administer, DC, File Server, Print Server, WSUS, Exchange• Implement and maintain the necessary firewall access rules based on the business needs.• Monitor and control the Internet and Internal network traffic using Microsoft firewalls and/or third-party monitoring and control applications if needed.• Administer and maintain the Web-Filters for internet security based on the Internet usage policy.• Administer and maintain the E-Mail filters for E-mail security and Spam protection based on the E-Mail usage policy.• The employee must follow the ISMS policies, procedures, and all other ISMS requirements.• Administer, and support the corporate Microsoft-based infrastructure products (ISA, Exchange, Active Directory, SMS, MOM, SharePoint) as an enterprise-level administrator.• Administer and support the other shared network services such as: document management server, Fax server, and Intranet portal server.

Installing and configuring hardware and software , Installing and configuring windows server 2003 , 2008 , 2012 , can create domain controller and edit group policy , work on active directory domain user , troubleshoot SQL application with client support , Troubleshooting Windows client like windows XP , Vista , 7 , 8.1 and 10 , can troubleshoot Microsoft Outlook , solving users problem related to network issues , Installing Printers and scanners and troubleshoot it , Finger print , support cisco routers and switches , configuring routers and Access point , solving internet issue , support Microsoft application like word , excel ,

Solve customer’s technical complains in professional way.Apply standard and advanced CPE configuration.Through working there, Troubleshooting and Supporting for ADSL Supporting Ray Telecom customers in installing their ADSL connection & troubleshooting for any problems concerning the connection or their Network, and that allow me to deal with different brands of ADSL routers & modems also a lot of network components.Working as a Technical Support (1st line customer support) in Internet Egypt call center troubleshooting ADSL with our customers and configure variety of modems and routers Configuring static IPs and username. Installation ADSL End-user support.