Responsible for IT strategy, planning, budgeting, and operational initiatives for this 900+ employee Global Freight Forwarder. Hold decision-making authority for all IT development and expansion, focusing on IT organization design, digital transformation, voice and data communications, system integration, emerging technologies, Transition to the Cloud, strategic alliances, and business systems. Controlled and managed a $7 Million IT budget. Eliminated costly outside IT partners and hired an internal IT staff. Reported directly to the CIO.• Hired and developed an IT team of 12 to support Global IT infrastructure, Cybersecurity, & Business Systems.• Built out IT helpdesk platform, processes, and KPIs.• Strategic development of a Cloud Transformation strategy to align with business growth.• Standardized desktop equipment and consolidated global software contracts while reducing costs by 30%.• Oversaw and led the implementation of IT security solutions, SOP, and policies utilizing the NIST framework.• Identified global IT systems gaps & developed a strategy to improve usability and continuous improvement.• Planned and led the move of all on-premise infrastructure to Azure.• Established a mature global Cybersecurity posture and reduced insurance costs by 15%.• Developed regional MSP strategy to cover smaller global offices with a central 24/7/365 Helpdesk.• Cultivate M&A IT integration strategy & oversaw the integration of 8 global companies.• Consolidated and secured all existing Shadow IT solutions throughout the business.• Created 5-year Information Technology Strategy.• Supported data requirements for Private Equity transaction.

Responsible for IT strategy, planning, and budgeting for this 150+ employee North American Distributor. Controlled and managed a $3 Million IT budget. Eliminated costly outside IT partners and hired an internal IT staff. Reported directly to the CFO.• Hired and developed an IT team to support IT infrastructure and Business Systems.• Developed a Cloud Transformation strategy to align with business growth.• Standardized desktop equipment and support contracts.• Spearheaded development of IT Cybersecurity strategy and departmental standard operating procedures.• Replaced a poor-performing eCommerce website with an enhanced solution integrated with the ERP system.• Implemented a wireless warehouse system that is linked to the Prophet21 ERP system.• Reduced IT costs by $200K in six months by eliminating redundant licenses and optimizing expenses.• Implemented standard operational reporting using Power BI.• Rolled out Quick Ship system with proof of delivery.• Lead integration of SalesForce and Prophet21 ERP System.

Responsible for all Global IT strategy, planning, budgeting, and operational initiatives for this 1000+ employee, worldwide manufacturer. Hold decision-making authority for all IT development and expansion, focusing on IT organization design, system integration, emerging technologies, enterprise architectures, data center operations, strategic alliances, and business systems. Controlled and managed a $10 Million IT budget. Globally managed and hired an IT team of 16 professionals in multiple countries. Reported directly to CFO of Tait Towers.• Hired and developed a Global team to support IT infrastructure and Business Systems• Established departmental SOPs & Global 24/7/365 support desk utilizing a rotating on-call program.• Rolled out the Global IT Helpdesk system to increase visibility and track issues.• Lead Cloud Transformation initiative to align with business growth strategy.• Managed and executed IT systems integration for all M&A activities for 8 global businesses.• Established and implemented IT security solutions, SOP, and Policies utilizing the NIST framework.• Identified global IT systems gaps to establish a plan to improve overall usability and continuous improvement strategy.• Championed the development of the Business Continuity Plan and Global Disaster Recovery Plan.• Replaced all homegrown and standalone purchasing, accounting, and sales systems with a global ERP system and implemented them across all Global sites.• Standardized all desktop hardware and implemented an automated deployment and patch update system.• Negotiated Autodesk Global network licenses to standardize the design software platform and decrease annual global maintenance costs by 30%.• Implementation of Power BI to support project reporting.• Lead integration of SalesForce and local on-premise Epicor ERP System• Established, managed, and negotiated all vendor hardware and software accounts domestically and globally.

Direct all IT resource planning, budgeting, and operational initiatives for this $10 million, 100+ employee manufacturer of sunrooms, conservatories, greenhouses, skylights, folding glass walls, and sliding doors. Hold autonomous decision-making authority for all IT development and expansion issues, focusing on IT organization design, voice and data communications, system integration, emerging technologies, enterprise architectures, data center operations, strategic alliances, and data security. Manage 3 Information Technology professionals. Report directly to the President/CEO.• Transitioned all IT infrastructures to the new manufacturing facility and set up a site-to-site VPN to the old facility.• Led a series of upgrades and application enhancements, including replacing obsolete systems, hardware, and software with new LAN/WAN technology.• Developed staff while phasing out all IT outsourcing activities and decreased expenses by 35%• Overhauled the business information system and deployed a new ERP system that services the customer’s entire life cycle with the company.• Streamlined the IT governance process, reducing project costs by better controlling the budget and prioritizing unjustified and unreported projects. Standardized IT purchasing and negotiated with vendors to increase ROI and decrease monthly and annual expenses.• Re-structured cellular and POTS telephone service contracts while reducing monthly costs by 48% and doubling capacity.• Improved overall companywide communication with Microsoft SharePoint and Blackberry enterprise server implementations.• Authored and implemented formal IT policies and procedures. • Initiated a standard network and desktop monitoring program, reducing businesses' exposure to computer-related misconduct.

Managed all IT outsourcing services, local computer security and desktop and network infrastructure. Broader responsibilities included all Bus/Rail IT activity for North America. Directly reporting to the CFO of Carrier Transport Air Conditioning, Inc.• Migrated Microsoft Access Databases to Microsoft SQL server and converted Access VBA code to Visual Basic 6.0.• Implemented EDI process to automate transactions between Carrier Athens, GA and Carrier York, PA and all external warehousing, eliminating manual processing and increasing operator productivity.• Developed processes and mitigating controls to comply with Sarbanes-Oxley Act.• Relocated all manufacturing operations, computer equipment, and custom software from York, PA to Athens, GA.• Redesigned and reprogrammed custom Manufacturing Execution System application to integrate with the Athens, GA manufacturing facility’s ManMan ERP system.• Instrumental in coordinating and moving the sales/engineering office LAN and WAN infrastructure to a new facility.• Co-developed order management, communication, and automation application bridge between Athens, GA ManMan ERP system and the York, PA Fourth Shift ERP system.• Recommend, test, and implement new software solutions into the production environment.• Designed custom Business reporting and communication software integrated with the Fourth Shift ERP system.

Responsibilities include administration of all areas of the company’s ERP System and desktop and network infrastructure.Directly reporting to the IT manager of Carrier Transport Air Conditioning, Inc.• Responsible for all IT software and hardware Helpdesk activities.• Purchased, implemented, and repaired all desk side and network computer hardware and software while reducing overall operating costs.• Implementation, configured, and replaced all desk side computers in the business environment.• Increased the overall desktop computer performance, while leveraging overall costs and performance to the appropriate areas of the business.• Implemented new Cisco network hardware and software to improve overall performance of LAN communication.• Designed and managed all Microsoft Access databases to improve communication of daily actives and data extracted from the Fourth Shift ERP system.