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Michael P Hill Email & Phone Number

Product Support Lead at The Pokémon Company International | Results-driven program manager | Expert in customer service and support program design and implementation at The Pokémon Company International
Location: Greater Seattle Area, United States, United States 4 work roles
2 work emails found @microsoft.com LinkedIn matched
✓ Verified May 2026 3 data sources Profile completeness 86%

Contact Signals · 2 work emails

Work email m****@microsoft.com
LinkedIn Profile matched
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Current company
The Pokémon Company International
Role
Product Support Lead at The Pokémon Company International | Results-driven program manager | Expert in customer service and support program design and implementation
Location
Greater Seattle Area, United States, United States
Company size
787 employees

Who is Michael P Hill? Overview

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Quick answer

Michael P Hill is listed as Product Support Lead at The Pokémon Company International | Results-driven program manager | Expert in customer service and support program design and implementation at The Pokémon Company International, a company with 787 employees, based in Greater Seattle Area, United States, United States. AeroLeads shows a work email signal at microsoft.com and a matched LinkedIn profile for Michael P Hill.

Michael P Hill previously worked as Product Support Lead, eCommerce at The Pokémon Company International and Operations Program Manager at Microsoft.

Company email context

Email format at The Pokémon Company International

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{first_initial}{last}@microsoft.com
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AeroLeads found 2 current-domain work email signals for Michael P Hill. Compare company email patterns before reaching out.

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Profile bio

About Michael P Hill

As a program manager with 10 years of experience, I am passionate about ensuring customer success through effective program management and exceptional customer service. My expertise lies in designing and implementing customer service and support programs that improve customer satisfaction, retention, and loyalty. I have a proven track record of success, having delivered well-defined end-to-end support processes used by hundreds of thousands of customers globally.Throughout my career, I have developed a deep understanding of customer needs and expectations, and I leverage this knowledge to develop and execute programs that exceed expectations. I am skilled in project management, stakeholder engagement, and process improvement, and I am committed to delivering results that drive business growth and customer satisfaction.At Microsoft, I led cross-functional teams to develop and implement customer service and support programs that improve customer experience, drive revenue growth, and reduce cost. I managed the entire program lifecycle, from defining program scope and objectives to delivering high-quality program outcomes on time and within budget. My success stems from my ability to build and foster relationships with teams and external partners. I am also skilled at stepping into challenging situations and thriving, leveraging my strong communication and problem-solving skills to deliver successful outcomes.Most recently, I worked on Microsoft's IVAS (Integrated Visual Augmentation System) program, where I successfully led support for a world-class product that will transform the way soldiers conduct their missions. This is a complex program with numerous stakeholders, and I managed the program to meet aggressive deadlines and deliver high-quality outcomes.If you're looking for a program manager who is committed to ensuring customer success through effective program management and exceptional customer service, let's connect. I look forward to hearing from you!

Listed skills include Customer Experience, E Commerce, Cross Functional Coordination, Contract Management, and 17 others.

Current workplace

Michael P Hill's current company

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The Pokémon Company International
The Pokémon Company International
Product Support Lead at The Pokémon Company International | Results-driven program manager | Expert in customer service and support program design and implementation
bellevue, washington, united states
Website
pokemon.com
Employees
787
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Company profile
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4 roles

Michael P Hill work experience

A career timeline built from the work history available for this profile.

Operations Program Manager

Microsoft

Redmond, Washington, United States

Provide world class support and visibility directly to the Government for Microsoft's prototype hardware, software, and cloud solutions for the Visual Augmentation program. Drive future business growth within the Department of Defense Sector by providing an exceptional customer experience through ensuring that they receive the right equipment, at the right.

Aug 2021 - Feb 2023

Support Planner

Microsoft

Redmond, Washington, United States

  • As a Service Order Management (SOM) Program Manager, I was accountable for driving global advocate readiness on programs, new initiatives, and Microsoft's portfolio of Surface, Xbox, and HoloLens devices for warranty.
  • Successfully managed the delivery of device warranty and repair support services for Microsoft's multi-generational hardware portfolio.
  • Led cross-functional collaboration with internal teams, including engineering, supply chain, and logistics, to ensure a seamless end-to-end customer experience. I maintained regular communication with key stakeholders.
  • By identifying, designing, and improving the service order management and repair experience journey, enabled customers to find help through in-product, online, social, community or assisted support capabilities.
  • Leveraging my deep knowledge of reverse logistics, supply chain network, and customer insights, developed service and repair support experiences that exceeded customer expectations.
  • In partnership with Microsoft Customer Repair Experience and Warranty (CREW), Windows, and Devices Group Product Marketing, Digital and Customer Experience and Success Data and Digital Product Group, built and.
Mar 2016 - Aug 2021

Service Delivery Manager

Vmc Consulting

Redmond, Washington, United States

Direct partner interaction focusing on resolving individual TFS and order issues at the service centers and logistics sites for Surface globally. Responsible for resolving service center escalations through the Surface variance process across all sites, assisting with questions on issues from call centers and service partners, identifying and reporting.

Dec 2013 - Mar 2016
Team & coworkers

Colleagues at The Pokémon Company International

Other employees you can reach at pokemon.com. View company contacts for 787 employees →

CA Cetlyn Aqnesia Cetlyn Aqnesia Colleague at The Pokémon Company International Gambir, Jakarta, Indonesia, Indonesia View → SR Sajid Raheem Sajid Raheem Colleague at The Pokémon Company International Greater London, England, United Kingdom, United Kingdom View → JK Jackie Krumel Jackie Krumel Colleague at The Pokémon Company International Greater Seattle Area, United States View → AW Amy Watanabe Amy Watanabe Colleague at The Pokémon Company International Kirkland, Washington, United States, United States View → NL Nathan Lewis Nathan Lewis Colleague at The Pokémon Company International Maple Valley, Washington, United States, United States View → SK Sarah Kozlen Sarah Kozlen Colleague at The Pokémon Company International Burton, Washington, United States, United States View → LE Logan Eriksen Logan Eriksen Colleague at The Pokémon Company International Seattle, Washington, United States, United States View → DI Daria Ionita Daria Ionita Colleague at The Pokémon Company International Braintree, England, United Kingdom, United Kingdom View → DH David Holt David Holt Colleague at The Pokémon Company International Seattle, Washington, United States, United States View → KK Katie Koch Meyer Katie Koch Meyer Colleague at The Pokémon Company International Seattle, Washington, United States, United States View →
FAQ

Frequently asked questions about Michael P Hill

Quick answers generated from the profile data available on this page.

What company does Michael P Hill work for?

Michael P Hill works for The Pokémon Company International.

What is Michael P Hill's role at The Pokémon Company International?

Michael P Hill is listed as Product Support Lead at The Pokémon Company International | Results-driven program manager | Expert in customer service and support program design and implementation at The Pokémon Company International.

What is Michael P Hill's email address?

AeroLeads has found 2 work email signals at @microsoft.com for Michael P Hill at The Pokémon Company International.

Where is Michael P Hill based?

Michael P Hill is based in Greater Seattle Area, United States, United States while working with The Pokémon Company International.

What companies has Michael P Hill worked for?

Michael P Hill has worked for The Pokémon Company International, Microsoft, and Vmc Consulting.

Who are Michael P Hill's colleagues at The Pokémon Company International?

Michael P Hill's colleagues at The Pokémon Company International include Cetlyn Aqnesia, Sajid Raheem, Jackie Krumel, Amy Watanabe, and Nathan Lewis.

How can I contact Michael P Hill?

You can use AeroLeads to view verified contact signals for Michael P Hill at The Pokémon Company International, including work email, phone, and LinkedIn data when available.

What skills is Michael P Hill known for?

Michael P Hill is listed with skills including Customer Experience, E Commerce, Cross Functional Coordination, Contract Management, Sap Products, Escalation, Data Analysis, and Supplier Relationship Management.

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