Jonathan Chavez Email & Phone Number

Austin, Texas, United States

Austin, Texas, United States

o Analyzed Assembled workforce management data to create 2 comprehensive tutorials for the entire departmento Assessed and enhanced the "new hire" training platform by developing new training modules resulting in a 15% improvement in learning proficiency.

Austin, Texas, United States

o Created Excel tools for the Metrics Team to standardize responses by categorizing survey questions. This led to the ability to pinpoint reasons behind reviews.o Decreased “Negative Reviews” of the team by 47%.o Created Looker dashboards using SQL to evaluate ticket and chat equity providing insight into duty allocations for management.

Denver, Colorado, United States

o Increased sales team’s output by 62% by creating Salesforce Dashboards that targeted high-intent students.o Developed quarterly sales data breakdowns through Tableau for readable graphs that sales managers used to increase productivity.

Greater Denver Area

o Meet bi-monthly with executives to review policy implementation for the Admission Department.o Advise executives about efficiencies, styles of management, and punitive action.o Implement research and surveys to local admission teams about the operation's perception.

Greeley, Colorado, United States

o Managed admission data of at-risk youth for the Department of Human Services, improving and updating databases in Oracle and TRAILS.o Provided office support work such as collaborating with administration, updating databases, and processing clients’ files.

Colorado Springs, Colorado, United States

o Proposed short and long-term strategies addressing public and private concerns with new streams of revenue.o Engaged with public officials, businesses, and residents to collect vehicular data for a use & impact study.o Created graphs and illustrations to present findings, forecasts, and recommendations at town hall meetings.

Executive Certification, Data Analytics & Visualization, 4.0

Certification, Data Science With Sql & Tableau, 4.0

Master Of Public Administration (M.P.A.), Non-Profit/Public/Organizational Management, 3.95 Gpa

Activities and Societies: Pi Alpha Alpha is the Global Honor Society for Public Affairs and Administration. There are more than 160.

Bachelor Of Science In Social Work, Social Work And Business, 3.72 Gpa

Activities and Societies: • 2015 Best of Colorado Springs Awards – Professional Services • UND Social Work Department Graduation Class.