Maria Elena Pavlatos Email & Phone Number

Schaumburg, IL, US

Paris, Île-de-France, France

Schaumburg, Illinois, United States

Responsible for driving operating rhythm and efficient processes for sales force effectiveness and initiatives across the globe. Standardized dashboards, reporting and analytics to impact real-time coaching and data-driven decisions. Communicate sales policies, procedures, processes, and best practices. Collect information on sales performance, analyze.

Schaumburg, Illinois

Provide Sales Representatives with Training (by liaising with our Sales Trainer) to ensure all new salespeople are fully and effectively "ramped up" according to the goals and needs of the business. Responsible for Global Account process for Accounts headquartered out of North America with global presence. Provide data and reporting to help the sales team.

Served as a single point of contact for all Global sales opportunities – Monitor and report on existing and new customer opportunities; obtain all relevant information regarding potential opportunities; investigate customer’s activity and conduct monthly meeting to review new, existing, and lost opportunities. Coordinate monthly sales reviews by channel.

Responsible for leading the Inside Sales team and managing all aspects of the inside sales department. Worked in conjunction with the outside sales team to effectively grow and maintain the existing account base. Responsible for filling any open head count in the region and selecting the most qualified candidate for the position. Manage the introduction.

Schaumburg, Illinois

Responsible for managing a team solely dedicated to our largest strategic customers in financial segment. Established key professional relationships within customer accounts. Developed strategic plan to grow and penetrate customer base. Identified and closed multiple opportunities. Created a successful business model based on relationships with the account.

Daily management and growth of Strategic Accounts. Introduced, coordinated, standardized acceptance of products and solutions within accounts. Responsible for new account implementation and project management. Responded to Request for Proposal and Request for Information. Coordinated intercompany resources to implement new accounts. Assisted in writing and.

- Focused on exceeding customer expectations, educating customers on new products and services and developing relationships at high levels within my account base. - Responsible for set up and execution of on-site and virtual product training to customers as well as Quarterly Open Houses.

- Ensure quality service to all customers by providing and implementing quality control measures, pro-actively calling back to customers on service issues or problems, recommending service enhancements for the customer, and working in partnership with other departments to improve service delivery, quality and utilization. - Provide ongoing training.

- Managed Vendor relations for pricing estimates / purchasing of raw materials, plating, and hinge type materials.- Data entry, purchase orders over the phone and communicated with the customer on shipping and pricing.- Purchase of raw materials, rod, sheets, and office supplies.