• Created and led the sales operations organization, consolidating functions from the executive leadership, sales, training, finance, and IT verticals into a single team that managed revenue and KPI reporting for 40+ field sales reps and managers.• Led project to revamp revenue reporting processes, improving quarter-end and year-end delivery times from 20 business days to 10 for $40M+ in total annual revenue.• Managed Apollo Endosurgery side of acquisition and integration into BSC Endoscopy division to enable the migration of 3 product families and 50+ SKUs of Apollo products to Boston Scientific sales systems.• Coordinated system updates and validations in Salesforce at the pricing plan and customer account levels, facilitating timely and accurate billing, refunds, and bill corrections under 4 pricing tiers and 200+ custom pricing plans.

• Accountable for and managed the company-wide sales operations, enablement, IT, office management and vendor relationships, sharing HR and culture management with Head of Talent.• Developed and implemented semi-automated KPI tracking, providing management with daily performance feedback for individual contributors, improving the reporting cadence from weekly to daily, saving managers ~2 hours per week.• Proposed and led improved facility access control project on time and 15% under budget.

• Collaborated with sales training team to develop and implement best practices, processes, and procedures through documentation and training to improve efficiency in Sales and Sales Operations organizations, saving $600k+ annually in labor costs spent on non-revenue administrative work.• Analyzed productivity and KPIs supporting sales leadership and finance teams for $1B+ in total annual revenue, ensuring the accurate and timely payment of $2M+ in sales commissions.• Spearheaded the successful configuration, implementation, and user training program for Clari, enabling live KPI and forecast tracking for 400 users, achieving 95% adoption in 30 days.• Coordinated between IT and business teams to prioritize, test, and execute enhancements to Salesforce.

• Managed large-scale outreach projects to bring over 10,000 legal entities ranging from trusts to sovereign governments into compliance with new regulations reducing exposure to $1B+ of regulatory risk.• Identified and escalated non-compliant trading activity to senior management advising to either pursue regulatory compliance or suspend the contract, protecting the company from fines of $100k - $1M+.• Designed and facilitated a 14-part interdepartmental training series to familiarize Client Lifecycle Management teams with one another’s functions to promote collaboration and effective communication with a 90% attendance rate.• Performed resource planning analysis and developed into a presentation that received approval, resulting in a 20% increase in team headcount.

• Cleaned and maintained election campaign databases to reflect only target audiences, saving 6 local candidates an average of $5k in monthly marketing expenses and improving click rates by 25% on average.• Provided management consulting, product training, and technical support for 4 political campaigns and 1 PAC resulting in a 100% adoption rate of NationBuilder with campaign managers fully trained on the platform within 30 days.