Michael Pinto Email & Phone Number

Florence, Ky, Us

San Ramon, Ca, Us

• Led IT projects focusing on Zero Trust security frameworks at Chevron in Houston, Texas.• Coordinated multiple deployments of Zero Trust initiatives across the organization.• Utilized strategic planning and visualization skills to ensure successful project delivery.• Achieved seamless communication and alignment with enterprise and leadership audiences.

Medley, Florida, Us

1. Successfully implemented, evaluated, and deployed new services, projects, and initiatives for the Technology Infrastructure area, resulting in enhanced operational efficiency and alignment with management guidelines.2. Ensured the backup, safeguarding, and restoration of critical data stored on computing equipment, servers, and organization databases, thereby minimizing data loss and ensuring business continuity.3. Spearheaded the creation and execution of tests for the company's continuity strategy, ensuring preparedness for potential disruptions and minimizing downtime.4. Led cross-functional teams responsible for networks, server platform, critical mission platform, and Service Desk, fostering collaboration and achieving project milestones on time and within budget.5. Identified, analyzed, and presented plans with timely information enabling data-driven decision-making, utilizing event management tools and service desk insights.6. Managed contracts and service level agreements with suppliers, optimizing vendor relationships and ensuring quality service delivery.7. Played a key role in the development and monitoring of the department budget, effectively allocating resources to support strategic initiatives.8. Directed the change management process, facilitating smooth transitions and minimizing resistance to organizational changes.9. Led a team of IT professionals in successfully implementing new technology solutions, driving innovation and improving business processes.10. Managed IT budget and vendor relationships to ensure optimal service delivery, negotiating contracts to achieve cost savings without compromising quality.11. Developed and executed IT policies and procedures to improve operational efficiency, fostering a culture of compliance and risk management.12. Conducted regular performance reviews and training sessions, enhancing team skills and fostering professional growth within the IT department.

Ríonegro, Antioquia, Co

Notable Achievements:° I successfully led the implementation of a new cybersecurity platform DARKTRACE, reducing the risk of attacks and enhancing the company's data protection.° I established the company's Security Operations Center (SOC), enabling the monitoring and control of the company's production environments.° I implemented a new help desk model based on ITIL best practices, allowing for clear metrics regarding the performance of each help desk agent.° I achieved a 30% cost optimization in cloud expenses through proper management of cost control tools in the cloud.° Annual CAPEX Budget USD 1.5M

Bogotá, Distrito Capital, Co

Notable Achievements:° Successful migration of the CUTE/CUSS system from SITA to Collins Aerospace.° Successful migration of the closed-circuit television system in the cargo terminal from Andover Continuum to Intelligent Security System IIS.° Implementation of a video analytics project for the detection of individuals with high temperatures and passenger count in the passenger terminal using the GENETEC platform.° Implementation of VERYPAX pre-security doors from Collins Aerospace.° Structuring the project for changing the access control system from P2000 to Genetec.° Optimization of the service level agreements for the support team.° Annual CAPEX Budget USD 2M

Soledad, Atlantico, Co

Notable Achievements:° Management of the technology department, implementation of area policies and processes.° Design and implementation of the company's administrative systems (ERP, Active Directory, IP Telephony, Telecommunications, Backup, Service Desk).° End-user support management, including operating systems, applications, servers, storage, printing equipment, laptops, and desktop computers.° Structuring of a tender for the technological modernization project of the air terminals.° Assistance to the contracted company (EPC) in the structuring of bids and processes.° Leadership in the transition project for each of the project stakeholders at the technology level.° Support in the design of operational systems (FIDS, BIDS, AODB, CUTE, CUSS, BHS) and security (CCTV, ACS, PERIMETER, FIRE ALARM).

Bogotá, Bogotá, Co

Notable Achievements:° Implementation of a closed-circuit television system in the migration and immigration area of Ernesto Cortissoz International Airport in Barranquilla, client: Migración Colombia.° Implementation of the Honeywell access control system in the Pelu Datacenter for Telefonica Internacional.° Migration of 80 educational institutions from wireless technology to GPON for internet service provision.° Installation of a microwave radio link between Barranquilla and Ciénaga, frequency 7GHz, 60 km.° Migration from SDH to DWDM technology, client: Metrotel S.A.° Expansion of the MPLS network, client: Metrotel S.A.

Bogotá, Bogotá, Co

° Corporate customer support.° Pre-sales support.° Technical visits.° SLA compliance.

Co

Master'S Degree, Information Communications Technology

Specialist Degree, Information Technology Project Management

Bachelor'S Degree, Electronic And Communications Engineering

Associate'S Degree, Digital Transformation 4.0

Associate'S Degree, Ccna (Cisco Certified Network Associate)