Mark Pearson
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Mark Pearson Email & Phone Number

Application Support Technician at UNICC at UNICC
Location: Valencia, Valencian Community, Spain 7 work roles 2 schools
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Current company
UNICC
Role
Application Support Technician at UNICC
Location
Valencia, Valencian Community, Spain
Company size
299 employees

Who is Mark Pearson? Overview

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Quick answer

Mark Pearson is listed as Application Support Technician at UNICC at UNICC, a company with 299 employees, based in Valencia, Valencian Community, Spain. AeroLeads shows a matched LinkedIn profile for Mark Pearson.

Mark Pearson previously worked as Application Support Technician at Unicc and IT Systems Control Officer (Solaris & Oracle DB Admin) at Cumberland Building Society. Mark Pearson holds Bachelor Of Science - Bs, Sports Science from University Of Central Lancashire.

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UNICC

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Profile bio

About Mark Pearson

Experienced IT Systems Administrator with a history in the financial services industry and for worldwide NPO. Skilled in the management of a large array of hardware and software, including Power BI, SQL Server, Oracle Database, Linux, Microsoft Systems, VMWare, Sophos AntiVirus, switches and firewalls.

Current workplace

Mark Pearson's current company

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UNICC
Unicc
Application Support Technician at UNICC
geneva, switzerland
Website
unicc.org
Employees
299
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7 roles

Mark Pearson work experience

A career timeline built from the work history available for this profile.

Application Support Technician

Current
Unicc

Valencia, Spain

Tier 2 Data Service support for the United Nations Internation Computing Center.Administration of reporting service applications, specifically Power BI (Workspaces, pipelines, tenant administration) and Business Objects.Installation and administration of database technologies including SQL Server, MySQL/MariaDB, PostgreSQL and MongoDB.Scripting using.

Jul 2020 - Present

It Systems Control Officer (Solaris & Oracle Db Admin)

Cumberland Building Society

Carlisle, England, United Kingdom

  • Tier 3 Application, Solaris and Database support technician.
  • Administration of business critical systems including Oracle, MS SQL Server and MS Access databases, Solaris SPARC and Linux Servers, VMWare, NetApp, Veeam, Citrix, Windows Server and Active Directory.
  • Project management and implementation of migration of core customer management software, including creation of server and database instances, migration testing, designing post-migration procedures and training IT.
  • Hired to create the role, including design of the Change Control process to ITIL standards, documentation of all procedures and management of Change Advisory Board.
  • Development of new business reports and management audits using SQL, bash scripting, and Excel. Improved and automated existing reporting to improve efficiency.
  • Improvement of security practices, including implementation of Solaris server and Oracle Database patching, increased password security and installation of a Password Management System, allowing password access control.
Nov 2013 - Jun 2018

It Systems Team (Windows Server, Firewall & Application Support)

Cumberland Building Society

Carlisle, United Kingdom

  • Tier-2 Windows Server, Desktop Application and Networking technician.
  • Provided Tier-2 support for PCs, Servers, Networks and associated systems, while also training Tier-1 support to help improve initial customer service.
  • Project Management and implementation of new systems, including Websense Web filtering software, RightFax, Lumension Endpoint Patching & Control and Video Conferencing.
  • On rotating support rota providing out-of-hours support cover for critical internet banking and ATM systems, including Oracle Database, Solaris and Sandstone Internet Banking systems.
  • Awarded yearly bonus payment for exceeding the Society’s high standards.
Jul 2010 - Oct 2013

Pc And Network Support (Application / Helpdesk Support)

Cumberland Building Society

Carlisle, United Kingdom

  • Management of Tier-1 support calls through Helpdesk software, telephone and e-mail, elevating calls to Tier-2 or Tier-3 support within SLA, if required.
  • Drastically reduced number of telephone and e-mail queries by implementing self-service portal for regular, non-technical problems and requests.
  • Ran important, time critical, operational procedures to ensure systems up to date at required times during the day. Refined procedures after one month of starting work in order to make them more efficient and logical.
  • Twice awarded yearly bonus payments for exceeding the Society’s high standards.
Jun 2008 - Jun 2010

Deputy Manager

William Hill

Manchester, Greater Manchester, United Kingdom

  • High pressure role requiring discretion, vigilance, accuracy, flexibility, staff management and responsibility for handling large amounts of money.
  • Provided professional customer service, making sure all customer needs were met to encourage repeat business. Provided a more personal service for regular clients, encouraging a stronger relationship and repeat business.
  • Assisted the shop manager with strategies to improve profitability of the shop.
Jun 2006 - Jun 2008

Customer Service Assistant

Bookworld

Carlisle, United Kingdom

  • Trusted to open and close the shop, cash reconciliation, banking and completion of daily and weekly paperwork.
  • Providing best possible customer service, while inspiring my co-workers to do likewise.
Sep 2005 - Mar 2006

Deputy Manager

William Hill

Preston, United Kingdom

  • High pressure role requiring discretion, vigilance, accuracy, flexibility, staff management and responsibility for handling large amounts of money.
  • Provided professional customer service, making sure all customer needs were met to encourage repeat business. Provided a more personal service for regular clients, encouraging a stronger relationship and repeat business.
  • Assisted the shop manager with strategies to improve profitability of the shop.
Jul 2003 - May 2005
Team & coworkers

Colleagues at UNICC

Other employees you can reach at unicc.org. View company contacts for 299 employees →

NA Natalia Aguado Wesecky Natalia Aguado Wesecky Colleague at UniccGreater Valencia Metropolitan Area, Spain View → AL Andre Leger Andre Leger Colleague at UniccValencia, Valencian Community, Spain, Spain View → PA Pires, Antonio Pires, Antonio Colleague at UniccWilmington, Massachusetts, United States, United States View → JA Juan Alba Juan Alba Colleague at UniccWarwick, Rhode Island, United States, United States View → RB Rakesh Bisht Rakesh Bisht Colleague at UniccPune, Maharashtra, India, India View → PD Prajakta Deshmukh Prajakta Deshmukh Colleague at UniccPune, Maharashtra, India, India View → CS Claudio Savarese Claudio Savarese Colleague at UniccRome, Latium, Italy, Italy View → JP Jean Pascal Robert Jean Pascal Robert Colleague at UniccTorrent, Valencian Community, Spain, Spain View → PL Philippe L. Philippe L. Colleague at UniccVernier, Geneva, Switzerland, Switzerland View → GG Giuseppe Greco Giuseppe Greco Colleague at UniccBrindisi, Apulia, Italy, Italy View →
2 education records

Mark Pearson education

FAQ

Frequently asked questions about Mark Pearson

Quick answers generated from the profile data available on this page.

What company does Mark Pearson work for?

Mark Pearson works for UNICC.

What is Mark Pearson's role at UNICC?

Mark Pearson is listed as Application Support Technician at UNICC at UNICC.

Where is Mark Pearson based?

Mark Pearson is based in Valencia, Valencian Community, Spain while working with UNICC.

What companies has Mark Pearson worked for?

Mark Pearson has worked for Unicc, Cumberland Building Society, William Hill, and Bookworld.

Who are Mark Pearson's colleagues at UNICC?

Mark Pearson's colleagues at UNICC include Natalia Aguado Wesecky, Andre Leger, Pires, Antonio, Juan Alba, and Rakesh Bisht.

How can I contact Mark Pearson?

You can use AeroLeads to view verified contact signals for Mark Pearson at UNICC, including work email, phone, and LinkedIn data when available.

What schools did Mark Pearson attend?

Mark Pearson holds Bachelor Of Science - Bs, Sports Science from University Of Central Lancashire.

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