Michael Pedersen

Michael Pedersen Email and Phone Number

System Administrator and Team Lead @ ClearCom IT Solutions, Inc.
Putnam, CT, US
Michael Pedersen's Location
Putnam, Connecticut, United States, United States
Michael Pedersen's Contact Details

Michael Pedersen work email

Michael Pedersen personal email

About Michael Pedersen

From a young age, I have been captivated by the intricacies of computer and network systems. This fascination naturally led me to a career in information technology, where I can channel my enthusiasm and expertise into solving end-user challenges and optimizing system performance.With a robust background in managing and enhancing computer and network systems, I bring a wealth of knowledge and hands-on experience to every project. My expertise spans a wide array of IT functions, including router configuration, device installation, and network performance optimization.Key highlights of my career include:Router Configuration: Skilled in setting up and fine-tuning routers to ensure seamless connectivity and robust security.Device Installation: Proficient in installing and configuring a variety of hardware devices to meet specific network and user requirements.Performance Monitoring: Adept at using advanced monitoring tools to track system performance, identify potential issues, and implement effective solutions to enhance network efficiency.Collaboration and Teamwork: A proven track record of working collaboratively with peers and cross-functional teams to uncover network vulnerabilities and develop strategies to mitigate risks and improve overall system performance.My approach to IT management is both proactive and responsive. I believe in continuous learning and staying ahead of emerging trends and technologies to provide the best solutions and support to end-users. By fostering a collaborative environment and leveraging cutting-edge tools and techniques, I strive to deliver top-notch IT services that drive productivity and innovation.In addition to my technical skills, I am committed to cultivating strong relationships with clients and colleagues. I understand that effective communication and a customer-centric approach are key to delivering exceptional IT support and ensuring user satisfaction.Whether it's troubleshooting a complex network issue or implementing a new system, I am dedicated to achieving excellence and helping organizations leverage technology to achieve their goals.Let's connect and explore how my skills and passion for IT can contribute to your success.

Michael Pedersen's Current Company Details
ClearCom IT Solutions, Inc.

Clearcom It Solutions, Inc.

View
System Administrator and Team Lead
Putnam, CT, US
Website:
clearcomit.com
Employees:
27
Michael Pedersen Work Experience Details
  • Clearcom It Solutions, Inc.
    System Administrator And Team Lead
    Clearcom It Solutions, Inc.
    Putnam, Ct, Us
  • Clearcom It Solutions, Inc.
    System Administrator / Team Lead
    Clearcom It Solutions, Inc. Aug 2024 - Present
    Sturbridge, Massachusetts, United States
    Team Leadership: Lead a six-person team, ensuring optimal performance and team cohesion.Quality Review: Conduct detailed quality reviews of team activities and outputs to maintain high standards of service delivery.Training & Coaching: Provide training, mentoring, and coaching to team members, helping them develop their technical skills and improve their problem-solving abilities.Tier-3 Escalation Point: Diagnose, troubleshoot, and resolve complex computer, server, and network issues as the primary Tier-3 escalation point within the team.Knowledge Base Management: Document solutions and processes in our internal Knowledge Base (KB) to streamline future troubleshooting and improve team efficiency.
  • Clearcom It Solutions, Inc.
    System Administrator
    Clearcom It Solutions, Inc. Apr 2022 - Aug 2024
    Sturbridge, Massachusetts, United States
    Diagnose, troubleshoot, and resolve complex computer, server, and network issues experienced by end-users that are assigned to me as a Tier-3 escalation point. Provide training, mentoring, and coaching to other team members. Document solutions I have used to resolve IT problems in our internal KB database for use in future cases.
  • Clearcom It Solutions, Inc.
    Information Technology Specialist
    Clearcom It Solutions, Inc. Feb 2018 - Apr 2022
    Sturbridge, Ma
  • Durnwood, Inc.
    Founder
    Durnwood, Inc. Jun 2021 - Present
    Putnam, Connecticut, United States
    As the Founder of Durnwood Cloud Services, I am dedicated to driving innovation and excellence in cloud technology. My role involves overseeing the strategic direction of the company, ensuring that our solutions meet the evolving needs of businesses of all sizes. I am passionate about empowering organizations with reliable, scalable, and secure cloud services that enhance productivity and foster growth.
  • Elevation Communications, Inc.
    President
    Elevation Communications, Inc. Jul 2009 - Sep 2011
    Hartford, Connecticut Area
  • Westband Communications, Inc.
    President
    Westband Communications, Inc. Aug 2006 - Jul 2009
  • Intelecom, Inc.
    Vice President
    Intelecom, Inc. Sep 2005 - May 2006
  • Westband Networks, Inc.
    President
    Westband Networks, Inc. Aug 2001 - Sep 2005
  • Pc Connection
    Senior Account Manager
    Pc Connection May 2000 - Sep 2001

Michael Pedersen Skills

Mobile Devices Voip Dsl Telecommunications Wireless Ip Managed Services Product Management Wan Strategic Partnerships Unified Communications Mpls Network Design Start Ups Telephony Disaster Recovery Program Management Dns Network Administration Tcp/ip Hardware Vendor Management Cisco Technologies Security Virtualization Saas Solution Selling Direct Sales Servers Vpn Troubleshooting Lan Wan Product Marketing Data Center Cloud Computing Business Development Management Enterprise Software New Business Development Switches Network Security Crm Routers Go To Market Strategy

Michael Pedersen Education Details

Frequently Asked Questions about Michael Pedersen

What company does Michael Pedersen work for?

Michael Pedersen works for Clearcom It Solutions, Inc.

What is Michael Pedersen's role at the current company?

Michael Pedersen's current role is System Administrator and Team Lead.

What is Michael Pedersen's email address?

Michael Pedersen's email address is mi****@****ail.com

What schools did Michael Pedersen attend?

Michael Pedersen attended Charter Oak State College, Quinebaug Valley Community College.

What skills is Michael Pedersen known for?

Michael Pedersen has skills like Mobile Devices, Voip, Dsl, Telecommunications, Wireless, Ip, Managed Services, Product Management, Wan, Strategic Partnerships, Unified Communications, Mpls.

Who are Michael Pedersen's colleagues?

Michael Pedersen's colleagues are Joshua Trinidad, Ben Carlson, Nicole Champney, Paul Rozzen, Tim Caban, Alexander Jolie, Laura Cleary.

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