Mpho Matela

Mpho Matela Email and Phone Number

IT Specialist @ Response BPO
Durban, KZN, ZA
Mpho Matela's Location
City of Johannesburg, Gauteng, South Africa, South Africa
About Mpho Matela

Big Data | IoT | Artificial intelligence | Deep-Learning | Business Analytics . In a world of data and deep learning, adapting modern analytical techniques is crucial for everyone of us who wants to make sense of the world we live in as well as keep up with the rapid pace technology is advancing at.Data we output on a daily basis is enormous, from business, research , personal data on the cloud to health systems. getting clear insights into that data is a very powerful tool for progress, i study how we create data, how we store data and how we analyze and make use of it, one needs only consider information security to remember how powerful, valuable and useful information can be, from government, business to personal information. we create data everyday, if you do not make sense of yours, someone else will.the most interesting and important aspect of data analytics is how we use it to advance society, evolve our use of resources and manage planned timelines. this is what i study, how we create data, how we use data and how we can better use data to create a more efficient global ecosystem.

Mpho Matela's Current Company Details
Response BPO

Response Bpo

View
IT Specialist
Durban, KZN, ZA
Website:
response-bpo.com
Employees:
189
Mpho Matela Work Experience Details
  • Response Bpo
    It Specialist
    Response Bpo
    Durban, Kzn, Za
  • Cloutmedia
    Project Delivery Manager
    Cloutmedia May 2017 - Present
    Durban, South Africa
    CloutMedia is a Marketing and Advertising Company located in KwaZulu Natal specializing in outdoor media, brand development and Graphics Design. CloutMedia is the main business subsidiary of Staten Investments (PTY) Ltd which was established in 2002. We are known for our top-notch customer service and our years of experience in the OOH industry. Combining this wealth of experience and know-how with our addiction to perfection, we can do great things for you and your business. We love forging lasting, fruitful relationships with our clients by using our tried-and-true business processes, excellent communication, and best treatment for all our customers.
  • Osetech
    Project Manager
    Osetech Feb 2017 - May 2022
    Johannesburg Area, South Africa
    Osetech is a startup Tech solutions company that focuses on technology solutions to development problems in a growing economy, with a vision of a more advanced continent taking lessons from the developed world, innovating and adapting models that work to the diverse continent of Africa, we seek to implement progress in an effective way.with a team that whose motto is "keep learning" we spend a large portion of our time studying the world and how we can engage in a meaningful and much more effective way moving into a future that constantly changes in policies and relationships.
  • Ison Xperiences Ltd - Leading Global Cx Management Company
    Technical Support
    Ison Xperiences Ltd - Leading Global Cx Management Company Aug 2019 - Jun 2021
    Durban, Kwazulu-Natal, South Africa
    iSON Xperiences is a Global specialist in proactive customer engagement and customer experience management, partnering with leading brands to optimize their customer experience, revenue generation, and business process management across the enterprise. Our dedicated and talented workforce spread across many Sub-Saharan African countries, along with UAE and India are redefining the way people connect.Responsibilities:• Microsoft Windows & Office technologies (Desktop, Server, Cloud) Support• Networks Management via Cisco Management Console and Sonicwall administration• Providing full-stack support to offices, work from home users and all of their devices and applications• Windows Server Administration • I.T Operations Daily and Monthly Reporting• Participate in technical developments to enable continued business functionality for the infrastructure• Undertaking medium-sized IT projects• Remote Support for Work From Home Staff• Client Engagement and Collaboration• Track computer system issues through to resolution, within agreed time limits • Installing and configuring computer hardware, software, systems, networks, printers, and scanners• Document technical knowledge in the form of notes and manuals• Event and Escalations Management to Client and Vendor Support• Change Implementation to in-scope environments.• Implementing changes to the storage and back-up infrastructure• Implementation of Change Management procedures following ITIL Principles.• Inventory Management• Ensuring licensing for all software purchased is recorded and maintained• Exchange server mailbox maintenance including archiving mailboxes• Work with teams to identify all pre-requisites prior to implementing changes
  • Amplified Investments Group
    Project Development Manager
    Amplified Investments Group Oct 2015 - Dec 2018
    Durban Area, South Africa
    Worked on web Client Database, Student portal WebApp and Cloud migrationResponsibilites:Create IT project plans for hardware or software projectsPlan, Develop and Schedule web portal applicationSchedule teams and tasks Allocate resources for better capacity planningAssigning of membership number to each form of database.Track progress of projects or portfoliosMonitor IT budgets and resource costs
  • Fidmart
    Software Development Lead
    Fidmart Feb 2014 - Jan 2016
  • It & Telesys Pakistan
    Junior Software Engineer
    It & Telesys Pakistan Jun 2011 - Aug 2013
    Worked as part of the development team to build, test and deploy. As well as manage successful Java based application projects following through SDLC scopes, goals and deliverables that met or exceeded desired business goals to increase revenue.Roles :· Design and develop software applications using best practice methods· Create and facilitate suitable testing methods for existing software solutions· Modify and improve existing software systems for optimal efficiency and effectiveness· Perform Bug Fixing· Draw up relevant Help Files and User Manuals for programs· Provide technical support on programs created· Conduct ongoing research & self-study to keep up to date with new methodologies

Mpho Matela Skills

Sql Business Analysis Java Requirements Analysis Agile Methodologies Databases Software Development C# Oracle Sql Developer Microsoft Azure Docker Management Teamwork Multi Device Design Sketch App User Experience Design User Interface Prototyping Communication Leadership Talent Management Coaching Mentoring Big Data Business Intelligence Data Analysis Data Modeling Machine Learning

Mpho Matela Education Details

Frequently Asked Questions about Mpho Matela

What company does Mpho Matela work for?

Mpho Matela works for Response Bpo

What is Mpho Matela's role at the current company?

Mpho Matela's current role is IT Specialist.

What schools did Mpho Matela attend?

Mpho Matela attended Curtin University, Iie Rosebank College, Reservoir Hills Secondary.

What skills is Mpho Matela known for?

Mpho Matela has skills like Sql, Business Analysis, Java, Requirements Analysis, Agile Methodologies, Databases, Software Development, C#, Oracle Sql Developer, Microsoft Azure, Docker, Management.

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