As a former call center agent at Merchants, I demonstrated my communication skills and attention to detail by solving customer queries and providing excellent service. I received multiple recognitions for being the best performer and achieving the highest retention rates in my team.I completed my high school diploma at Emshukantambo Secondary School, where I learned the importance of goal setting and perseverance. I am motivated to pursue further education and career opportunities that will allow me to grow and contribute to society.