Director, It Service & Support
Oversight of IT service delivery functions nationwide including helpdesk, online fundraising support team and special events.Responsible for procurement of IT equipment, cloud services and software. Maintained standards and lifecycle.Received ‘President’s Leadership Award’ in 2020 for managing production and live-streaming aspects of the 'Healthy Moms, Strong Babies' webcast series.Led the IT department as March for Babies team captain in 2022 to raise over $20,000 and win top national office fundraising team.Managed the deployment of over 20 ‘Zoom Rooms’ across the nation, a key technology dependency during quarterly Board of Trustee meetings.