1. Transportation Specialist – Film Industry• Coordinate with client the pickup and drop-off times and locations for cast, producers, and film crew based on schedule of filming, travel needs and production requirements to ensure no delays in production of film.• Operate a diverse inventory of vehicles for passenger and material transport.• Schedule routine maintenance on inventory.• Maintain inspection records and documentation.2. Set Carpenter – Film Industry• Work under the supervision of the set designer and master carpenter to build scenic elements for theatrical productions.• Work with a larger crew of carpenters to complete assigned sets to the specifications documented in construction blueprints, in the time allotted.

• Develop new hires for multiple lines of business for Sears’ Telecommunications Center.• Provide leadership development education and performance feedback.• Routinely evaluate business training needs and adjust staff development and educational programs.• Conduct ongoing needs analysis leveraging customer feedback, field interactions, and subject-matter-expertise to adjust learning strategy and curriculum.• Managed curriculum development, implementation, and continuous improvement of training programs, including on-going learning opportunities companywide.• Create brochures, training materials, multimedia visual aids, and presentations.• Delivered live classroom product, troubleshooting and sales training while identifying training gaps to help sales team sell promoted products and increase sales tickets.• Plan the implementation and facilitation of activities and events, budget spending, material production and distribution, and other resources to ensure that operations are managed within authorized budgets.• Developed teams that consistently met and exceeded sales metrics and contributed to overall success of the site KPI’s.• Subject Matter Expert in appliance parts, repairs and troubleshooting.• Change management: Facilitate visioning, strategic planning, board development, customer service improvement, performance management. Help organizations align with their values, clarify goals, and identify obstacles to change. • Successfully drove Customer Experience culture transition for site and achieved an overall improvement in customer satisfaction for Sears Holdings Member Services Organization that led to a higher first call resolution. • Perform administrative duties such as payroll, record keeping, training documents, scheduling, data entry and coordination between departments.

Serviced the customer’s needs by providing excellent customer serviceBuilt sales tickets by offering related products and accessoriesBuilt and maintained loyalty for the Sears brandMet and exceeded sales metric goals set by the companyProvided assistance to co-workers to promote positive performance

Designed unique, handmade, custom-ordered crafts.Balanced accounting information for company.Networked/developed relationships with other business owners/clients.

Watch Tower OfficerControl Officer of Special Housing UnitEnsured all Correctional Officers Assigned Followed legal proceduresConducted equipment/area inspectionsEnsured reports were maintained, completed accurately, in a timely mannerMember of Emergency Response Team - Received Special Act RewardExperienced with Microsoft Office, Outlook, GroupWise

Firearms instructorSelf-Defense InstructorManaged inmates at multiple locations, scheduled inmate work crewsSupervised ActivitiesPerimeter Truck Driver - ensured outer perimeter issues were containedVerified number of inmates via safety procedures for head count accuracyProcessed new inmate arrivals, assigned to housing unit