I am a Systems Administrator / Network Technician for Cornerstone Information Systems that is currently on a long term (21 years) Service Contract with Freudenberg Filtration Technologies located in Hopkinsville, Kentucky. I provide them with extensive IT Service and Support for their North American continent locations.Cornerstone Information Solutions purchased Dark Fiber Solutions and retained me and my clients.JOB SKILLS AND DUTIES• Microsoft Windows and Office Environment: Currently Windows 7 and 10 with Office versions to 2016. Install company computer images and software.• Windows Domain with Active Directory: AD Support for Global infrastructure including Domain, Organization Units, User Accounts, Computer Accounts, Security Groups, Group Policy Objects, and any other LDAP-based directory objects. I also set Server folder permissions and disk space quotas.• Microsoft Exchange Server for Email: Support for User Email Accounts, General Mail Accounts, Aliases and Email Forwards.• Blackberry Works App: Support for User Accounts. Used for email receiving on company cell phones.• SAP NetWeaver: User Account Support.• Network Optimization and Security: Monitor network usage and optimize network speeds both internal and external. Support VPN connections for remote Users using RSA Security Tokens. Un/Assign RSA Security Tokens and set PIN numbers.• IT Policy: Assist with Corporate level IT policy creation. Educate and Enforce IT policy with Users.•Ensuring technology standards.• Service Manager Console: Incident and Service Request Management.• System Center Configuration Manager: Deploying and managing Operating Systems and productivity software. I also deploy complete computer images of company specific software configurations.• Symantec Backup and Recovery: Utilizing Microsoft Shadow Copy and a Tape Library connected to a Symantec Server for data backup and recovery.

Owner, Web Designer, Writer and Content Contributor for the Gearhead Geek and Gearhead Projects web sites. The sites provide information and resources for auto enthusiast of 1949 - 1954 Chevy cars and for home built custom vehicles.JOB SKILLS AND DUTIES• Experience with web hosting using Apache and SQL.• Created web sites using Joomla and raw HTML code.• Onsite, at car related events, taking pictures and video of the event and interviewing participants and spectators for use as content for the web site.

I provided complete IT Support and Services for companies that did not have IT personnel on staff. I then moved onto the Freudenberg Filtration Technologies contract. Dark Fiber Solutions purchased Cumberland Technologies Inc. and retained me and my clients.JOB SKILLS AND DUTIES:These were the same as Cumberland Technology.

I provided complete IT Support and Services for companies that did not have IT personnel on staff.JOB SKILLS AND DUTIES• Design and install well-functioning computer networks, connections and cabling• Perform troubleshooting to system failures and identify bottlenecks to ensure long term efficiency of network• Inspect LAN infrastructure and fix minor or major problems/bugs• Test and configure software and maintain and repair hardware and peripheral devices• Evaluate network performance and find ways of improvement• Organize and schedule upgrades and maintenance without deterring others from completing their own work• Do regular data backups to protect the organization’s information• Provide technical direction to co-workers on computer and network usage and offer comprehensive advice and instructions

I created and then expanded the IT and Computer Services Department. With my leadership, the company became Microsoft Certified, a Dell Vendor and Repair approved. I also assisted with maintaining the certifications for an authorized Canon and Xerox Copier Dealer and Repair location by supporting and educating the Copier Technicians. Created IT Standards, Security Protocols and User IT Policies. Created the companies Active Directory and Domain structure with a detailed Data Backup and Recovery System.JOB SKILLS AND DUTIES•Setting company technical vision and leading company’s technological development.•Developing strategic plans and setting timelines for evaluation, development, and deployment of all technical and web services.•Identifying opportunities for web services.•Collaborating with department heads, marketing, production, and operations as advisor of all technologies involved with company.•Ensuring technology standards and best practices are met.•Monitoring web analytics and making recommendations that align to business goals.•Supervising quality assurance processes, integration, and system tests.•Establishing software development process and set objectives for process.•Mentoring team members.•Identifying company web user needs.•Monitoring performance profiling tools and procedures.•Maintaining network security.•Reviewing timeframes and budgets.•Developing and implementing disaster and emergency recovery plans.•Supervising workflow of IT department.•Defining company standards for systems, equipment, and software.•Sharing technological visions, opportunities, and risks company-wide.•Studying current and new industry trends, technologies, and software development.•Studying information processing systems to evaluate effectiveness and make recommendations for improvement.•Representing company at conferences and networking events.•Ensuring company’s technological processes and service comply with all requirements, laws, and regulations.

I performed the normal activities of a Department Head, including yearly budgets, employee supervision and training, weekly performance reports, SOP creation, safety evaluations and process improvement.As the Department Head of the Process Support Department, my sixteen member team and I were responsible for the daily operation and maintenance of the Waste Water Treatment Plant, the Hazardous Materials Storage and Shipping, the Liquid Lubrication System for the Steel Rod Drawing Machines, the Plating Line Chemical System, and Product Rework. We also provided routine preventive maintenance on the Cabling Machines.Certifications include• Hazardous Waste Operations and Emergency Response• Hazardous Materials Technician• Permit-Required Confined Space Entry Operations• Confined Space Entrant / Attendant• Confined Space Entry Supervisor• Control of Hazardous Energy (Lockout / Tagout)• Several Technician Annual Refresher Training Courses• Hazardous Waste Management: RCRA and DOT Regulations

I worked on many different automotive systems including Suspension Alignment, ABS Braking, Traction Control, Air Conditioning, Engine Management and many Corvette specialty systems. In my later years with the company, I specialized in the diagnosis and repair of computer controlled systems.I started in the Service Writers section as a "Car Jockey" because it got me into the company. I proved myself to them and was promoted into the New Car Get Ready Department inspecting, upgrading and preparing new cars. Then I was promoted to the Main Shop, where I started on the Lube Rack. I continued to apply myself and obtained many General Motors Certifications. I became a General Motors Certified Mister Goodwrench Technician and obtained a Corvette System Specialist Rating. In addition, I obtained many ASE certifications and certification to perform California Smog Emissions Inspections and issue compliance certificates.Certifications include• Chevrolet Skilled Technician• General Motors Suspension Alignment and Wheel Balance• General Motors Kelsey-Hayes RWAL/4WAL Telecast• General Motors Corvette Acceleration Slip Regulation• General Motors Tech 1 Familiarization