Michael Broussard

Michael Broussard Email and Phone Number

Financial Relations Manager & Customer Retention Expert, Carrollton Youth Football Board Member, Former Division 1 Athlete, Historophile, Avocational Genealogist @
Michael Broussard's Location
Carrollton, Texas, United States, United States
About Michael Broussard

Exceptionally skilled Financial Relations Manager with over 10 years of experience in systematically building and maintaining strong relationships with specific clientele. Established client needs and deliver high quality solutions, resulting in increased customer satisfaction and retention.Integral part of corporate teams that have boosted customer satisfaction metrics by 20%; Lead a team awarded most improved in compliance metrics that surpassed industry standards by 15% in one of the most demanding markets in the country. I'm deeply passionate about creating loved and trusted experiences that help people navigate their desired lifestyle and goals.If you catch me outside of work, I'm an adventurous traveler - 5 countries, 42 states and counting - and an avid lover of American Football!I also like meeting new people over a cup of coffee or an adult beverage or two. Also if you ever want to bounce some financial ideas off of me. Id love to listen. Feel free to reach out at michaelbroussard03@gmail.com or mr.m.c.broussard@gmail.com.P.S. I enjoy giving back time to the youth and we could always use an extra hand, mind or whistle. If you're passionate about kids and would not mind volunteering you time to the community of Carrollton in order to help children reach their athletic potential, Get in touch with us at https://www.cyfleague.orgSpecialties:- Account Executive- Building Relationships with Senior Executives- Customer Communication Training- Recruitment- Leadership Training and Development- Business Coaching- Change Management- Staff Development- Performance and development- People Management- Employee Relations & Welfare- Human Resources Development- Talent Development Programs

Michael Broussard's Current Company Details
CDMPSC

Cdmpsc

Financial Relations Manager & Customer Retention Expert, Carrollton Youth Football Board Member, Former Division 1 Athlete, Historophile, Avocational Genealogist
Michael Broussard Work Experience Details
  • Cdmpsc
    Financial Client Relations Executive (Contract Position)
    Cdmpsc Sep 2023 - Present
    Dallas, Texas, United States
    Resolved complex client issues and concerns, resulting in upgraded client satisfaction scores by 25% within 3 months. Ranked in top 5% out of over 200 colleagues for Customer Satisfaction and Corporate Compliance in a 6 month time span.Spearheaded the development and execution of client-specific strategies through collaboration with cross-functional teams, driving a 25% increase in customer retention, and achieving business goals ahead of schedule.Orchestrated seamless client interactions, serving as the central point of contact, handling inquiries and resolving issues with a 95% customer satisfaction rate and fostering long-term client relationships.
  • Preparatory Elite Performance Llc
    Chief Financial Officer / Managing Member
    Preparatory Elite Performance Llc Nov 2020 - Sep 2023
    Tampa, Florida, United States
    Led financial planning and analysis, resulting in a 100% increase in revenue and a 50% reduction in expenses (year over year). Reconstructed cost control measures, reducing overhead costs by 60% annually. Developed, authored and manifested implementation of financial policies and procedures, resulting in streamlined processes and increased transparency; achieved 100% compliance with regulatory requirements and industry standards. Directly Administered and manage all financial operations, accounting, and budgeting activities for the organization, ensuring accuracy and compliance with financial regulations.
  • Fitness International
    Venue Operations Executive / Master Instructor
    Fitness International Sep 2018 - Nov 2020
    Plano, Texas, United States
    Balanced all aspects of venue operations, including facility maintenance, logistics, and budgeting; implemented budget optimization strategies that led to a 30% increase in cost savings, contributing to overall profitability.Rated top 3% out of over 200 facilities for Customer Satisfaction for 6 months (separately). Orchestrated end-to-end recruitment, hiring, and comprehensive training for a high-performing team, resulting in the location outperforming regional market leaders by achieving a 20% increase in market fulfillment within six months.Graded out in the top 10% out of 174 Master Training Instructors in the region within 7 months.
  • Bank Of America Business
    Licensed Financial Relationship Manager
    Bank Of America Business Aug 2015 - Sep 2018
    Plano, Texas, United States
    Managed a high net worth client portfolio, cultivating and nurturing relationships through personalized financial advice; achieved a client retention rate of 92% and increased assets under management by $10 million (28% growth).Identified and pursued business opportunities, resulting in a 17% increase in assets under management. Met or exceeded sales targets, achieving a 95% monthly and quarterly goal success rate.Stayed current on industry trends, market updates, and regulatory changes to ensure compliance and provide accurate and up-to-datefinancial advice.

Michael Broussard Education Details

Frequently Asked Questions about Michael Broussard

What company does Michael Broussard work for?

Michael Broussard works for Cdmpsc

What is Michael Broussard's role at the current company?

Michael Broussard's current role is Financial Relations Manager & Customer Retention Expert, Carrollton Youth Football Board Member, Former Division 1 Athlete, Historophile, Avocational Genealogist.

What schools did Michael Broussard attend?

Michael Broussard attended The University Of Toledo.

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