Samuel Davidson Email & Phone Number

New Brunswick, Canada

Dieppe, New Brunswick, Canada

Responsible for the sales of over 750 vehicles in 2023.Created a culture of transparency, accountability, and performance from 6 salespeople, and 3 F&I Managers. Performed semi-annual performance reviews with my team, highlighting their strengths, goals, and challenges. Trained and onboarded new staff, implementing a new internal training and development program. Provided optimal business process overview and provided personalized coaching for each colleague to best demonstrate dealership culture, values, and knowledge. Budget and financial planning - regular reviews and spot-corrections of dealership-wide financial statements, business goals and KPIs, benchmarks, and budgets. Sales portfolio management, conducting weekly reviews of all pending and completed deals, providing coaching on new items, and win/loss analysis.Excelled in OEM relations with manufacturer representatives, and upheld the goals of Mazda Canada. Exceptional competitor relations with other Mazda dealerships in the Atlantic region to support a mutually beneficial culture of trading vehicles, and respecting the boundaries and needs of our clients.Business development, marketing, and strategic planning. Direct oversight of external agencies including website and digital marketing providers to ensure peak competitiveness. Facilitated cross-departmental collaboration to manage various events, sales, and parties.

The move to the parts department was an opportunity that presented itself to work alongside some incredible individuals, and soak up some knowledge in an aspect of the automotive industry that I had not yet had the privilege to learn: fixed operations. The advantage of being in the parts department at a smaller sized dealership is that you can really get a sense of every responsibility that department has, and by proxy, absorb the procedures, and function of how the service side of the dealership works.- Operated solo from March to August 2020, assuming numerous new responsibilities and departmental functions as the company navigated through Covid-19. - "Act like an owner" mentality, with the granted autonomy to to make important decisions in the best interest of company.- Learned how to make quick, priority driven choices when faced with numerous tasks that all required immediate attention. - Assisted both mechanics, and all clients in finding the solution to their auto-parts necessities, and inspired them to make choices that best suited their needs and wants. - Built and maintained positive relationships with customers, garages, and bodyshops.

1170 Aviation Ave. Dieppe, Nb

A position that combines the responsibilities of multiple positions and departments into one! A foot in the door for the behind the scenes operations of what makes the sales department tick, along with the opportunity to get an understanding of the relationship between the dealership, and the manufacturer at the corporate level, as well as the relationship between dealer to dealer. To fill in the rest of the day, inbound, and outbound calls were made on behalf of the service department in the interest of attaining the goals of the fixed operations.Assistant to the Sales Manager:- Ordering of new vehicle inventory.- Logging, reporting, and tracking RDRs for new vehicle inventory. - Trading vehicles, building, and maintaining mutually beneficial relationships with other Acura dealerships.- Reporting to head office on regular basis for dealership key performance indicators.- Managing the CSI of the new vehicle department.- Assisting F&I office with provincial registrations.- Managing our new and used vehicle inventory in our multiple systems, and caring for the online marketing of said units.Service Marketing:- Implementing systems of retention for our new, and pre-owned clients.- Overseeing marketing campaigns for service department and catering to any captured leads.- Primary contact for appointment coordination for inbound clients.- Generating a manageable, and predictable work-flow for our service department. - Providing in-person assistance to our clients who need help with understanding the complex technologies of modern vehicles.

1170 Aviation Ave

Sales is a right of passage in this industry, as everything our industry is, and will be, begins with a closed deal on a new car sale. Delivered exceptional customer service, product knowledge, and brought the wow factor with a down to earth, laid back approach. The running joke was, every month I made it into the top 4 Acura salespeople in the province! Sales was an excellent experience into the frontlines of the automotive industry. Towards the end of my tenure in the sales department, I had the privilege to get training, and some experience in the business office! • Received training, and was an auxiliary for both the business office, and the parts department. • Demonstrated, test-drove and provided key information on vehicles in the Acura lineup to prospective clients.• Knowledge of product was so strong that I became the “go-to guy” for senior sales, and service staff to aid clients, and mechanics in discovering how to use the various features and technologies on the vehicles.• Negotiated and closed mutually beneficial deals between the clients and the dealership.• Frequently followed-up with prospects on their inquiries, and consistently cultivated my network of clients. • Delivered the upmost quality of customer service, respect, and after-sales support for clients: “going the extra mile”.

• Worked in a team setting with the head of inside sales support. • Created monthly Excel performance sheets.• Processed hard-copy data from the salespeople across the country into online databases.• Set up and activated the client’s newly acquired loan softwares.• Distributed, and managed the inventory of GPS tracking units.

Barrie, Ontario

• Contacted high schools across Ontario to set-up a half-hour presentation that I created, promoting the automotive business programs.• Traveled to these schools, and encouraged high school seniors to consider the Automotive Business program. • Represented the Automotive Business program at public events.• Provided student insight for the marketing specialist.

Lacombe, Alberta

• Service advisory entailed the booking of service appointments, organizing the right technicians for the job, updating the customer on the status of their vehicle, suggesting additional work, and taking payments.• Rental coordination required the routine upkeep and inspection of the vehicle fleet, bookkeeping of active rentals, organizing paperwork, and taking payments.• The dealership included me in the weekly manager meetings for additional teachings.

60 Fairview Drive

22 Baig Blvd

22 Baig Blvd

Honours Bachelor Of Business Administration, Honours Bachelor Of Business (Automotive Management)

A four year Business Management degree specialized in Canada's automotive industry. Upon graduation I had the privilege to be.

Effective Personal Leadership, Leadership

An introspective dive into personal leadership. To best lead others, you must learn how to best lead yourself. Building on the principles.

Effective Personal Productivity

A bi-weekly in-class session with other aspiring leaders, utilizing multi sensory learning modules, daily goal tracking, and regular.

High School Diploma

Activities and Societies: School Band - Trumpet