Miguel Raldes Email & Phone Number

Dublin, County Dublin, Ireland

Dublin City, County Dublin, Ireland

- Pre-qualifying prospects as suitable customers for Hubspot.- Managing the high volume of sales and service inquiries from Hubspot’s users.- Closing deals with small companies by running a full sales process with them, from qualification to pitch and closing.- Consulting our users on the next best steps and assisting them with relevant resources or.

Dublin, Ireland

• I manage a multi-lingual group (English,Spanish and French) and I am responsible for delivering high caliber customer service via phone and email channels. I am the main point for escalations, responsible for all.
• Provide my superiors with metric reporting on team performance.
• Ensure all reports are delivered accurately and timely to management.
• Escalation and support.
• Risk and Issue management.
• Continuous improvement strategies ideas.

Dublin, Ireland

Roles and Responsibilities are assisting members with their inquires, escalating cases, taking customer reservations and payments via phone and email channels. To work in a fast paced environment with daily and monthly targets to be met and supporting the members in Spanish and English. Special skills acquired along the way are soft skills, communication.

Bolivia

Teaching children, teenagers and adults English starting from basic to proficiency level and also examining oral and written proficiency exams.

Bolivia

Roles and Responsibilities were troubleshooting and resolving any software issues that clients experienced online and transferring them to the technical specialist team if needed. Supporting customers queries via phone, email and chat and being part of the sales team. Working in a fast-paced environment with daily and monthly targets to be met. Special.

London, United Kingdom

Coaching children under the age of 12. Making them do different types of drills with the ball and at the same time Improving their physical side of the game and helping them develop how to understand and read the game.