Aaron Woods Email & Phone Number

New York, Ny, Us

Oakland, Ca, Us

On the path of continued organizational growth, we are expanding our dedicated account team offering to include both CSMs and Technical Account Managers based on the needs of our customers. Our ultimate goal is to help drive maturity and uplevel our overall approach after a customer has chosen to add our software to their SDLC stack. We are focused on bringing thought leadership to customers who are looking to mature their processes and internal advocacy to help our largest customers extract maximum value and efficiency. I am incredibly excited for and honored to be building this next phase of our team.

Oakland, Ca, Us

With the continued maturation of our Strategic discipline, myself and the team will focus on the opportunity to project manage our largest accounts with more efficiency by leveraging our growing network of resources. By bringing experts in at the right time and drastically extending our reach through scalable means, we aim to push the envelope of how CSMs manage growing books of business while maintaining top tier level of engagement. We're excited to take calculated risks and share our journey with companies facing similar stages of maturity.

Oakland, Ca, Us

As LaunchDarkly continues to grow and mature as a company, we are focused on increasing engagement and value definition across all segments of customers. With our Strategic customers, we will be taking the consultative nature that has been at the core of our CS org and bring it to another level. Incredibly excited about this new endeavor and its more direct focus.

Oakland, Ca, Us

Growing a team to better align and deliver a more personalized customer experience as our company gains market share. The team has expanded to 6 individuals with specialized skillsets ranging from deep relationship to high velocity, each covering a different, but equally important customer segment in our region. This specialization has allowed us to make bets by gathering inputs and resources where we've identified strategic needs. Having taken this approach we were able to build processes, content, and activities that each specialization could build off of to drive the desired outcomes in their book of business. I am incredibly proud of the work the team has put in and continues to put in as we drive to continue deliver mutual value recognition for our customers and LaunchDarkly.

Oakland, Ca, Us

Providing the initial boots on the ground in the East so we can drive stronger, more engaged customer relationships. Helping to bring multiple processes and procedure elements that I've previously implemented as we lay the foundation for the growing team. Providing input on building out our first East Coast office.

New York, New York, Us

Invited to be a Customer Success Coach for the Catalyst Coaching Corner, an application-based program that pairs people who are aspiring to become Customer Success Leaders or who wish to elevate their Customer Success career with experienced industry leaders for monthly coaching sessions. Apply in the below link to join on the ride.

New York, New York, Us

Worked with a couple of dozen of the smartest folks in CS around the globe to discuss the nuances of Customer Lead Growth (CLG). Our discussions were synthesized and captured across the pages of the wonderful whitepaper linked below.

Ithaca, Ny, Us

Advising on the content and delivery of Ithaca College's Customer Experience Program.

New York, Ny, Us

I provide guidance, coaching, and help shape strategies for my team of three individuals. Today we manage a book of business consisting of all of Datadog's existing Enterprise footprint. The team helps large, Fortune 1000 companies navigate the transition to devops and cloud architecture. We become a trusted advisor who is able to connect clients with the proper resources as needed. Our primary goal is a long-term, mutually beneficial partnership with each client to help achieve their unique & changing goals.

New York, Ny, Us

I work to help my designated clients drive results through simplified infrastructure monitoring top to bottom. Helping each client to extract the most out of our solution from data collection to alerting and correlating through easy visualization and simplified reporting for non-technical decision makers. Handling all aspects of the the customer relationship from training to contract negotiation. As the acting liaison for multiple teams within each organization I take on the task of creating streamlined workflows to spearhead widespread adoption for dedicated organizational tooling. I pride myself on developing strategies that meet the needs and desires of both parties to develop equitable, long-lasting relationships.

Manchester, Nh, Us

I am a customer advocate for my book of business, I will do everything I can to provide them the tools needed to be successful in today's fast paced internet landscape.

Boston, Ma, Us

Assist plan participants with investing, planning, and consolidation of assets.

Boston, Ma, Us

Provide a support system for Fidelity's financial planners by servicing the company's high net worth clients with their day to day trading and account maintenance needs. Responsible for trading mutual funds, stocks, complex options and margin, fixed income, and precious metals. I work daily to create one on one relationships between our clients and our financial planners as well as uncover active traders and outside trading assets for consolidation through lead generation. With all of these responsibilities at hand it is my primary goal to provide the ultimate customer experience and ease of conducting business.-Trade Error free since licensing (February 2012)-Brokerage Ambassador keeping my team up to speed on organizational goals and new products-Point of contact on team for Fidelity Active Trader Pro software

Boston, Ma, Us

Handle the day to day trading and service needs of core customers on our retail platform. Trade mutual funds, stocks, options and some fixed income.

Boston, Ma, Us

Provided full spectrum of service on participants' 401k's for numerous clients including Merck & Co, Sherwin Williams, Saint Gobain, and Johnson Controls. Assisted clients in making investment decisions and provided support to newly hired representatives as a peer guide and coach.

Toronto, Ontario, Ca

-Streamlined teller line processes as interim head teller-Trained new tellers on software and daily operations

New York, Ny, Us

-Created data sets for analysis by brokers utilizing Bloomberg terminal

Columbus, Oh, Us

Bs, Finance

Education record