Derrick Jackson Email & Phone Number

Oklahoma City, Oklahoma, United States

Oklahoma City, Oklahoma, United States

• Smart Home Solutions Design and Implementation: Designed, implemented, and provided ongoing support for customized smart home solutions, covering systems such as lighting, HVAC, security, and entertainment, ensuring seamless integration and user satisfaction.• Programming and Configuration: Programmed and configured smart devices for comprehensive home automation, integrating systems with voice assistants like Amazon Alexa and Google Home, enhancing user control and convenience.• Site Assessments and Security Enhancements: Conducted thorough site assessments, recommended appropriate smart home products, and installed and configured advanced home security systems to enhance residential safety and peace of mind.• Application Development and Automation: Developed user-friendly mobile and web applications for remote control of smart home systems and created custom automation scripts using Python and JavaScript to tailor solutions to individual client needs.• Client Training and Technology Updates: Led workshops and training sessions for clients, ensuring they were well-versed in operating their smart home systems. Stayed current with the latest smart home technologies to offer innovative and cutting-edge solutions.• Energy Efficiency and System Optimization: Achieved a 45% increase in energy efficiency for clients by optimizing system settings and collaborated with professionals to ensure smooth and effective system integration, resulting in sustainable and cost-effective smart homes.• Client Satisfaction and Business Growth: Received consistently positive client feedback for exceptional service and innovative solutions, leading to a high rate of repeat business and referrals, and contributing to business growth and reputation in the smart home industry.

Oklahoma City, Oklahoma, United States

• Accomplishes material receipt storage preservation distribution stock maintenance and provide properpackaging on incoming and outgoing shipments. Ensures proper handling of aircraft parts duringtransactions, shipping, and receiving to avoid damage, flight cancellations or delays• Selects property from all areas of warehouse to satisfy requisitions for materials to accurately issueand/or deliver parts and materials to various departments. Ensures timely location and acquisition ofparts/materials for maintenance using the computer tracking system and other resources• Responsible for weighing labeling and annotating necessary information of shipping documents.Assures the stabilizing of material is adequate for transport and performs item identification research asrequired when items requested are not properly cataloged or identified• Performs accurate and timely computer system transactions including parts/materials issue andreturns, warehouse transfers and bin transfers. Receives, inspects parts and materials, then logsinformation in computer• Coordinates with higher-grade personnel work leader and/or supervisors on observation of problemoccurrences and/or how to prevent problem occurrences• Conducts monthly self-audits including shelf life, hazardous shipping files and various FAA audits.• Operates tooling needed to perform maintenance tasks. Maintains a secure, clean and orderlystockroom per Company policies and procedures and FAA requirements. Ensures compliance whenaround radar and electrical equipment that include Electric Static Discharge (ESD) sensitive parts• Knowledge of hazardous material codes in compliance with Title 49 Code of Regulations for packingand shipping. Adheres to all safety requirements under Fall Protection Systems Criteria and Practicesand OSHA by obtaining required training and using the proper safety equipment and measures whileoperating any equipment

Oklahoma City, Oklahoma, United States

• Performed maintenance of down-hole tools and tool electronics for Motor While Drilling oil-fieldpersonnel• Assembled and repaired down-hole oil-field tools and equipment (probes, pulsars, flow gear, etc.)• Followed standardized processes/procedures for calibrations, inspections and testing down-holeelectrical equipment (i.e. electronics aptitude, surface equipment and computer imaging)• Extensive training of OSHA standards and Health Safety Environment programs/practices• Knowledgeable of safety regulations pertaining to general storage, usage, handling, spills andexposures related to specific chemical inventory• Designed and implemented a shop layout to help organization of tools arriving/departing facility• Provided a highly efficient plan for storage of spare parts used by oil-field personnel to improve overallemployee ergonomics to complete tasks in a timely manner• Assisted in the rigging-up and rigging-down of surface and down-hole well logging equipment includingelectric, nuclear, sonic, other well logging tools, and pressure control equipment• Assembled and performed preventative maintenance on down-hole and surface well logging equipment• Maintained daily pre/post well site job vehicle and equipment inspections to achieve viability for theorganization• Reviewed the computer system daily for open requisitions to determine if requested parts/materialsare still needed and to cancel/delete outdated requisitions. Conducts inventory cycle counts. Accuratelyreported discrepancies. Promoted and took active roles in quality improvement processes

Oklahoma City, Oklahoma, United States

• Received inbound retention calls from current cable customers for sales/revenue generation in a high-intensity call center environment; troubleshooted and resolved minor technical problems• Educated customers on active product features, service offerings, billing, charges, and product valuewhile understanding and promoting current marketing campaigns in order to sell to or save customers• Achieved monthly key performance metrics, call/order entry productivity standards and call qualityperformance through utilization of persuasive skills with a defined call flow structure

Irving, Texas

• Prospecting, lead qualification and developing/managing client relationships while increasing overall customer satisfaction to increase brand recognition.• Assess the advertising campaign strategies of clients, identify and tailor products to meet customer needs.

Oklahoma City, Oklahoma

• Continuously traveled to customer sites to personally conduct joint inventory orders, returns and inspections to include deliveries of parts and equipment to sub-contractors. Organized corrective actions or recovery procedures for products by verifying customer transactions with nomenclature and product serial numbers.• Reported weekly status for high demands of orders requested. Developed document register to track incoming supplies. Briefed managers and other lead personnel on status for equipment resupply.• Maintained 100% accountability of facility equipment valued over $2 million dollars. Executed and independently performed logistical management assignments. Conducted inspections of material in storage and assisted in development/preparation of operations information.• Reviewed and verified quantities received against bills of loading, contracts, purchase requests and shipping documents. Unloaded, unpacked, visually inspected, annotated, segregated, palletized and stored inbound/outbound supplies and equipment.• Knowledge of standardized supply regulations, policies, procedures and other written or verbal instructions relating to logistical management and transportation operations. Understood request processes relative to repair parts (ordering and receipts) and status processing, as well as operational and routine maintenance processes.• Maintained automated and manual records for requisitions of equipment. Determined and notified sources of supply and shipping shortages. Assisted in warehouse supply chain operations to include stock level maintenance and logistics planning; forklift loading/unloading experience.• Managed equipment life cycle including but not limited to acquisition, distribution, internal inventory allocation, repairing, issuing, tracking and shipping/receiving activities and proper environmental disposal of obsolete or depleted items; supported documentation filed for property accountability, audits and easy accessibility.

Tulsa, Oklahoma

• Measured and maintained customer transactions with diverse job site needs in the central US region.• Evaluated customer requisitions, identified and supplied products/services to achieve their needs.• Provided logistical reporting to customers and managers concerning product availability, cost and inbound shipments including database management and customer inquiry/update data entry.• Recommended to management inventory reorder levels based on high consumer demand to reduce out-of-stock product occurrences.

Tulsa, Oklahoma Area

• Individual and collaborative work on print design for multiple organizations in Tulsa community• Understood design concepts of clients, worked with them to meet their needs• Demonstrated creative ability to design different projects• Learned to work with multiple clients at one time• Interacted and worked effectively with peers, superiors, and subordinates on diverse projects • Managed time effectively to complete projects

Bachelor Of Fine Arts (Bfa), Graphic Design

Activities and Societies: Tulsa Football, Association of Black Collegians, Omega Psi Phi, NSAC

High School, Arts, Entertainment, And Media Management

Activities and Societies: Football, Wrestling, Art Club, DECA