Adam Settle Email & Phone Number

Indianapolis, IN, US

Indianapolis, Indiana, United States

Advisement and support on strategy execution and business process improvements for portfolio companies

Acts as the product evangelist and visionary, designing an innovative product portfolio designed to exceed customer and market expectations.Defines and measures customer experience to ensure they are receiving the maximum value from all Sharpen services.

Partner with engineering to develop the product vision, strategy, roadmap, and feature requirements in order to solve problems.

Indianapolis, Indiana Area

Oversee department responsible for designing internal and external training documentation, conducting customer demos, and creating technical RFPs.Product Manage the SharpenU and Agent Experience product lines from strategic planning to tactical deliverables.

Indianapolis, Indiana Area

Create consultative-based training and documentation for new clients, partners, and employees; using best practices to:o Analyzeo Design/Documento Delivero Implement & Supporto EvaluateDevelop SharpenU product framework through research, mockups, and requirements

Indianapolis, Indiana Area

Developed sales collateral and training for new and existing Sales Reps.Co-Lead Sales Department; consisting of Account Executives and Sales Development Representatives.

Indianapolis, Indiana Area

Managed team of Learning Designers responsible for identifying and executing the training needs for over 1000 customer-facing reps. Designed, developed, and evaluated training programs for new and existing employees utilizing a variety of mediums; including classroom, eLearning, and small group learning.

Designed and implemented New Hire Training for Account Management Department. Coached and mentored new hires through sales processes, policies, systems, and best practices.

Indianapolis

Managed Portfolio of over 400 Advertising Service Providers, responsible for $1.25m+ in contract value.Promoted to Senior Account Manager and managed team of 15 Account Managers responsible for nurturing accounts within their first year of advertising.

Indianapolis

Team lead for the 90+ person sales team. Coached and mentored sales specialists around sales metrics and customer service.Performed 1:1, Train the Trainer, and small group presentations.Facilitated New Hire Training within Midwest Region.

Bachelor Of Science (B.S.), Secondary Education And Teaching, 3.9

Activities and Societies: Cross Country, TrackMagna Cum Laude Dean's List

Academic Honors Diploma