Marko Radović Email & Phone Number

Poland

Provide leadership and direction for the Global Delivery Centre to ensure client expectations are continuously met/exceeded.Provide and promote a working environment in which all employees respect Fujitsu as a quality employer. Develop and facilitate the implementation of a world-class strategy to enable customer service excellence in all team members and across all sites.Focus on the sustained growth of Fujitsu and the GDC across multiple lines of service and contribute towards improving the standardization across the GDCs.

Katowice, Silesian District, Poland

Responsible for delivery excellence, transformation, standardization, strategy creation and implementation in two Service Lines in Fujitsu, GDC Poland:- Program and Project Management,- Service Management and Service Desk.

Wroclaw, Lower Silesian District, Poland

Giveback and knowledge sharing are taking us forward together and making a team much more than just a sum of parts. That is why we are producing education materials created only by experts in the area with the sole goal to provide tools and knowledge to others to be even more successful in their careers. Sparkle Learning Solutions are created with the purpose to create best in class online educations where each module has to:- be of high quality in content and in technical production;- provide actual expertise;- reflect honesty, integrity and personal involvement of all instructors and mentors involved;- have practical usage;- have added value for your business and a profession.

Wroclaw, Lower Silesian District, Poland

- Share information and assign work to link employees' work to IBM's strategy, market performance and local organization's goals. - Simplify complex goals and help individuals and teams to align priorities with IBM's strategic direction.- Assign individuals and collaborate with other leaders to allocate employee resources in a manner that best meets IBM, project/account, and individual development needs. - Accept accountability for business results including meeting client satisfaction, productivity, financial, and other business measurements. - Lead or participate in organization planning, providing leadership and support to ensure that business objectives are met. - Foster teamwork and inclusion across organizations, cultures and geographies -- and promote IBM's diversity and inclusive leadership and IBM Values.- Support activities and projects involving cross-functional teams which contribute to IBM success. - Provide employees feedback to improve performance. - Establish clear performance expectations and hold people accountable for results. - Recognize contributions by employees and teams. - Lead by example in all activities. Lead in a manner that enhances IBM's climate and business results. - Support change, encourage employees to innovate, evaluate suggestions, and remove obstacles to implementation. - Assure employee equity and encourage employee growth and opportunity. - Advise and coach employees to help them develop their skills and capabilities to best meet their career desires and current or future business needs. - Execute processes for the normal operation of employee programs. - Analyze and interpret new situations. Resolve complex problems independently or through the management of others. - People Manager job role has considerable latitude in responsibilities to define and determine processes, priorities and resources following general business unit, country or regional directives.

Wroclaw, Lower Silesian District, Poland

Responsible for leading a project team in delivering a solution to the client using the appropriate business measurements and terms and conditions for the project according to the project charter, project agreement or contract. Have overall performance responsibility for managing scope, cost, schedule, and contractual deliverables, which includes applying techniques for planning, tracking, change control, and risk management. Responsible for managing all project resources, including subcontractors, and for establishing an effective communication plan with the project team and the client. Provide day to day direction to the project team and regular project status to the client.

Belgrade, Serbia

Lead and direct the delivery team. Proactively monitor the problem and change process and manage problem and change issues and alerts as needed. Work with the customer to understand issues and requirements and responds to requests for new services to help grow the business. Help to ensure quality of service and manage cost of delivery by looking at better ways to provide service in a cost efficient manner. Monitor and manage Service Level performance on assigned account.

Belgrade, Serbia

Developing new projects for small and medium businesses around the region. Customers require one address for all problems and we are trying to respond in appropriate way.

As Customer Support Engineer I work in numerous areas such as presales, project design and implementation, postsales and customer support for different video technologies and HFC networks.

Worked in Company as system engineer for video technologies.

In Fabasoft company, where I went after wining student practice in "Doktor Zoran Djindjic Fond", I got chance to introduce myself with highly professional work in respective company. I worked as Java software engineer and although programming wasn't my primary specialty, I improved my programming skill and overall knowledge.

Belgrade, Serbia

Assisting to network engineers in their daily job, developing project documentation, learning about networking protocols and networking principles.

Msc, Automatic Control

Marketing

Activities and Societies: • Marketing basics; • Market researching; • Market researching; • Basics of business developing and "small.

Msc, Automatic System Control

Activities and Societies: Main subjects during studies were: • Automatic system control; • Spectral estimation; • Process Identification.

Linux Os

Activities and Societies: • Administering mail, web, ftp, news, file and printer servers; • Administering MySQL and PostgreSQL DBMS; •.

German Language Exam: A2 / B1 Level. This Exam Is Held In Graz University., European Integrations And German Language

Activities and Societies: WUS Austria, Doktor Zoran Djindjic Fond