Christopher Mayes Email & Phone Number

Edmonds, Wa

I'm responsible for managing all functions of the Edmonds Theater, including oversight of the front-of-house and back-of-house operations and personnel decisions. I’m in charge of:• Building a strong team by overseeing the hiring, training, performance management, and termination of employees• Giving theater guests exceptional value by programming first-run movies and special events with a low ticket price• Coordinating special activities, including talks by Rick Steves… Show more I'm responsible for managing all functions of the Edmonds Theater, including oversight of the front-of-house and back-of-house operations and personnel decisions. I’m in charge of:• Building a strong team by overseeing the hiring, training, performance management, and termination of employees• Giving theater guests exceptional value by programming first-run movies and special events with a low ticket price• Coordinating special activities, including talks by Rick Steves, speeches from the Mayor of Edmonds, and live music events• Keeping the show going by managing labor, supplies, and food and beverage costs to budget• Noting, communicating, and managing all necessary repair and maintenance issues• Ensuring safety, sanitation, and standards compliance throughout all areas of the theater Show less

Bothell, Wa

Part-time position• Managed and led a successful project to raise $40,000 using the crowd-sourcing website Kickstarter.com; the funds were used to save one of Washington's four remaining drive-in movie theaters• Process payroll for 3 small businesses• Use my knowledge of HTML and CSS to maintain theater websites and social media content

Seattle, Wa

• Project manager on a program to provide dive physicals to a local diving school, resulting in $100,000 gross revenue per year• Designed and implemented the collections process for the practice's unique direct primary care model, which does not bill insurance• Oversaw the administrative portion of the Patient Assistance Program, which evaluates patient need for discounted care; worked with medical staff to design and implement a more efficient model of evaluating these requests… Show more • Project manager on a program to provide dive physicals to a local diving school, resulting in $100,000 gross revenue per year• Designed and implemented the collections process for the practice's unique direct primary care model, which does not bill insurance• Oversaw the administrative portion of the Patient Assistance Program, which evaluates patient need for discounted care; worked with medical staff to design and implement a more efficient model of evaluating these requests • Coordinated communication between the front desk, medical staff, accounting, and member services departments on various projects regarding patient outreach• Trained front desk and medical staff on member services and accounting-related topics• Involved in the company's expansion from one clinic in 2009 to 5 clinics in 2013 Show less

Mount Vernon, Wa

Part-time position• Created artwork for programs, ads and marketing materials for a historic theatre that hosts a variety of live and taped events• Worked under demanding timelines to complete material for both online and print media

Redmond, Wa

• Supported more than 80,000 Microsoft employees worldwide in the use of the internally-developed performance management application• Participated in testing and de-bugging updated versions of the application• Developed and delivered training for newly-hired customer service representatives• Provided technical support and training to internal customers at all levels of the organization

Bothell, Wa

• Led a project to reduce online bill pay fraud; this yielded a plan to save the bank more than $50 million dollars a year• Helped refine the bill pay claims process, dramatically reducing the average time to resolve customer disputes• Built and maintained a database of online banking and bill payment issues which was used to improve the performance of www.wamu.com • Designed and implemented various training programs that varied in length from one day to one month and included both… Show more • Led a project to reduce online bill pay fraud; this yielded a plan to save the bank more than $50 million dollars a year• Helped refine the bill pay claims process, dramatically reducing the average time to resolve customer disputes• Built and maintained a database of online banking and bill payment issues which was used to improve the performance of www.wamu.com • Designed and implemented various training programs that varied in length from one day to one month and included both classroom settings and one-on-one mentoring• Served as an escalations specialist, taking on urgent requests and volatile customers Show less

Lynnwood, Wa

• One of the top 10% of sales associates nationally; recognized at a company-sponsored dinner• Trained associates in sales techniques and provided ongoing product education courses