Mike Denney Email & Phone Number

Houston, Texas, Us

-Leadership Development:* Develop, manage, and virtually facilitate new leader training program with over 450 first-time leaders participating in the program since its inception in 2018.* Host quarterly leadership podcast with senior leaders for posting on internal Leadership Development SharePoint site.* Design, develop, and facilitate all leadership development and organizational change training for company.* Develop HR Leader Webinars on current topics and provide train-the-trainer sessions to HR Representative facilitators on how to present via Microsoft Teams.-Additional Responsibilities & Projects* Manage internal Leadership Resource SharePoint site for over 1,500 leaders – updated quarterly with relevant leadership articles, podcasts, videos, and book recommendations.* Administer SAP Litmos LMS for HR training.* Facilitated team of 15 senior leaders to develop company’s first ever Mission and Vision statements.* Designed, developed, and facilitated Customer Service and Change Management training for senior leadership of newly formed internal organization designed to support internal customers.* Meet with vendors to determine appropriate leadership development program for high-potential leaders.

Houston, Texas, Us

Designed, developed and facilitated in-person training requests, including: • Leadership Skills • Communication Skills • Performance Management & Feedback • Professionalism in the Workplace-Online Learning Design & Development:Designed, developed, and narrated all HR online LMS training for company, including: • Drugs & Alcohol Awareness • Workplace Violence Prevention • Harassment & Discrimination Prevention • FLSA Training • Union Awareness Training • Canadian Harassment Training • HR Policy Renewal Training • California Consumer Privacy Act Training • Returning to the Workplace - COVID 19 Training

Houston, Tx, Us

-Instructional Design & Leadership Development:* Performed skill gap assessment within leadership team, and designed, developed, and facilitated specific training for over 75 leaders, including helping leaders create personal development plans.* Developed company’s first Leadership Competency Matrix, outlining performance standards by which leaders at all levels of the organization would be evaluated.

Houston, Texas, Us

-Instructional Design & Leadership Development: * Managed the design, development, and facilitation of leadership training for global employees.* Collaborated with Organization Effectiveness group to design, develop, and facilitate change management training for over 100 leaders in anticipation of company merger.* Developed and implemented global facilitation skills certification course, ensuring consistent and accurate facilitation of all Talent Development training for over 100 global trainers.

Dublin, Ie

-Instructional Design and Training Development* Managed the development and implementation of global training initiatives, collaborating with Global Business Units in Canada, Europe-Caspian, Latin America, Africa, Russia, Middle East and Asia-Pacific to ensure consistent and timely training was provided in accordance with regional requirements and regulations.* Developed and implemented global New Employee On-boarding program (reaching 12,000 employees annually) which included topics such as Safety, HSE, Risk Management, HR, and company culture.

Houston, Tx, Us

-Instructional Design & Training Development:* Facilitated multi-day leadership development training for all levels of leadership – topics included: • Supervisory Skills • Communication Skills • Performance Management & Feedback • Helping Others Through Change • Conflict Resolution • Building an Effective Team • MBTI Personality Preference • Developing Your Team’s Mission & Vision-Online Training Development:* Managed the design, development, and implementation of the organization’s annual online training required by the Joint Commission for over 22,000 employees, faculty, staff, and contractors.* Created and chaired organizational training committee ensuring annual online training met all requirements of OSHA, HIPAA, and the Joint Commission.-Additional Responsibilities:* Supervised team of 8 responsible for the administration of the organization’s LMS, including development of online training, LMS report development, and all LMS customization and upgrades.* Developed enterprise-wide communication strategy for the annual Joint Commission online training, resulting in a 96% annual completion rate.

• Partnered with Global HR training and IT groups located in Mexico, Australia, Great Britain, and Hungary to develop strategic learning plans and promote levels of training standardization.• Created and managed the Houston online learning design and development business plan and strategy, resulting in increased training support for global call centers and reduced overhead training costs.• Developed classroom instruction, job aids, simulations, role-plays, self-study materials, web-based instruction, and other training materials/media to increase customer-service awareness, as well as enhance professional development of call center employees.• Instructed and mentored new employees in call center technologies, troubleshooting techniques and customer service skills.

Houston, Texas, Us

• Taught 9th Grade U.S. History courses, including English as a Second Language (ESL)• Collaborated with section leadership and other instructors to develop course curriculum that met Texas Education Agency specifications

Bachelors Of Arts, History

Ms, Education